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Unforeseen medical treatment - Denmark

Note:

  • Residents of the other Nordic countries (Finland, Iceland, Norway, Sweden) need only show a valid national ID card to prove eligibility for public healthcare in Denmark.
  • British citizens need only show their British passport to prove eligibility for public healthcare in Denmark.

Emergency

Outside office hours
Emergency service ('lægevagt') from a local doctor (Danish only)

General information on healthcare in Denmark
Staying in Denmark? How do you get help in case of illness

Or contact:

Patientombuddet
National Agency for Patient Rights and Complaints
International Health Insurance
Finsensvej 15
2000 Frederiksberg
Tel: +45 72 26 94 90
Fax: +45 72 28 66 01
E-mail: pob@patientombuddet.dk

Treatment & costs

Find a doctor, a specialist, a dentists or a hospital (sygehuse) contracted to the public healthcare system

Doctors

  • Treatment is provided free of charge by doctors under contract to the public healthcare system.
  • Specialist consultations are free if you are referred by a doctor from the public system.

Dentists

  • The cost will be lower if you consult a dentist under contract to the public healthcare system.
  • Certain preventive treatments and fillings are reimbursed up to 40%.
  • Dentures, crowns, etc. are not reimbursed.

Hospital treatment

  • In an emergency, you can contact the casualty ward / emergency room (skadestue) of any public hospital.
  • In some of Denmark's 5 regions, you must schedule a consultation in advance. Information on how to get emergency hospital care can be found on www.borger.dk under 'Skadestue' (Danish only).
  • In a non-emergency, you must be referred by a doctor.
  • Treatment is free of charge.

Prescriptions

  • Take your prescription from the doctor, hospital or specialist to any pharmacy.
  • The first time you buy medicine in Denmark, you will receive a special card with a unique number.
  • Show this card whenever you purchase medicine, so that your reimbursement can be calculated.
  • Whether or not you are reimbursed depends on how much prescription medicine you consume in a given year. You will not be reimbursed if the value of your annual consumption falls below a fixed minimum.

Ambulance

  • Ambulance service (or that of a 'Special Sick Vehicle' særligt sygekøretøj) is free in emergencies.

Air ambulance

  • There are no special rules for transport by air ambulance.

Reimbursement

If you had to pay the full price for treatment (because you did not show your European Health Insurance Card, for example), you can seek reimbursement from the public healthcare in the municipality ('kommunen') you are visiting. Find the local municipality on borger.dk, “Vælg kommune” (at the top of the page).

  • Show all original bills, receipts and referrals
  • Show your European Health Insurance Card
  • Give your bank account details (IBAN and SWIFT / BIC code)

If you were unable to submit a claim during your stay in Denmark, contact your national health insurance provider once you return home.

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