Medical treatment abroad - Denmark

Note:

Residents of the Nordic countries; Finland, Iceland, Norway and Sweden only need to show a valid ID card to access health care in Denmark.
British citizens only need to show their British passport to access health care in Denmark

Emergency

Call 112

Local GP emergency service (lægevagt) outside normal office hours

Contact

For general information on healthcare in Denmark see:
Staying in Denmark? How do you get help in case of illness.

or contact:

Patientombuddet
National Agency for Patient Rights and Complaints
International Health Insurance
Finsensvej 15
2000 Frederiksberg
Tel: +45 72 26 94 90
Fax: +45 72 28 66 01
E-mail: pob@patientombuddet.dk

Treatment & costs

Doctors

You should contact a doctor who has a contract with the Danish public health care as their services are free.
Specialist consultations are free of charge if you have a referral from a doctor covered by a contract with the public health care

Dentists

Contact any dentist who has a contract with the public healthcare
The public health care reimburses up to 40% of costs for certain treatments

Hospital treatment

In case of emergencies you can contact the casualty ward (skadestue) in a public hospital
In some of the five regions you need to arrange for the consultation beforehand. Information on how to access acute hospital help in the five regions can be found on www.borger.dk under Skadestue.
In non-acute cases you need a referral from a doctor.

Prescriptions

Show your prescription from the doctor, hospital or specialist in any pharmacy
The reimbursement is calculated on the basis of the actual annual consumption of prescribed medicines.
Foreigners will get a special card with a unique number the first time they buy medicine in Denmark.
Show this card at any further purchase of medicine for calculation of the reimbursement.
No reimbursement of annual costs below a fixed limit.

Ambulance

Ambulance or a 'Special Sick Vehicle', in emergencies, is free.

Air ambulance

There are no special rules for transport by air ambulance.

Reimbursement

If you did not show your card and have paid the full price for treatment/s you can get the reimbursement from the public healthcare from the municipality (kommunen) you are visiting.

Show all original bills, receipts and referrals
Show your European Health Insurance Card
Present all your bank account details (IBAN and SWIFT / BIC code)

If you have been unable to claim a refund during your stay in Denmark, you should contact your national health insurance provider when you return home to claim a reimbursement.