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Unforeseen medical treatment - Denmark

Note

  • Residents of Finland, Iceland, Norway and Sweden need only show a valid national ID card to obtain free healthcare in Denmark.

Emergency

  • Call 112 at any time

Outside office hours
For information on out-of-hours medical services

General information on healthcare in Denmark
How to get help if you are ill

Or contact:

Styrelsen for Patientsikkerhed

Danish Patient Safety Authority
Patients' Rights and International Health Insurance
Finsensvej 15
2000 Frederiksberg
Tel: +45 72 26 94 90
Fax: +45 72 28 66 01
E-mail: stps@stps.dk

Website: www.stps.dk

Treatment, coverage & costs

Doctors

  • Treatment is provided free of charge by doctors working under a contract with the public health insurance scheme.
  • To obtain treatment by a specialist, you usually need a referral from a general practititioner (GP).
  • Find a GP (praktiserende læge) or specialist (behandlere) near you in the list of healthcare providers (in Danish).

Dentists

  • The cost will be lower if you consult a dentist working under a contract with the public health insurance scheme.
  • Certain preventive treatments and fillings are reimbursed up to 40%.
  • Dentures, crowns, etc. are not reimbursed.
  • Find a dentist (tandlæge) near you in the list of healthcare providers (in Danish)

Hospital treatment

  • In an emergency, you can go to the Accident and Emergency (A&E) department (skadestue or Akutmodtagelse/Akutklinik) of any public hospital.
  • Find information on how to obtain urgent hospital assistance. In some regions you must call before going to the A&E department.
  • In a non-emergency, you must be referred by a doctor (GP or specialist).
  • Treatment is free of charge.

Prescriptions

  • Take your prescription to any pharmacy. Find a pharmacy (apotek) near you.
  • The first time you buy prescribed medicine in Denmark, you will receive a special card with a unique number.
  • Show this card whenever you purchase medicine so your reimbursement can be calculated.
  • Whether or not you are reimbursed depends on how much prescription medicine you consume in a given year. You will not be reimbursed if the value of your annual consumption falls below a fixed minimum (in 2017: DKK 950/year).

Ambulance

  • Call 112 if you need an ambulance.
  • The ambulance service is free in emergencies.

Air ambulance

  • There are no special rules for transport by air ambulance.

Reimbursement

If you have to pay the full price for treatment, you may seek reimbursement from the public healthcare by contacting the municipality ('kommunen') you are visiting. They will reimburse your medical expenses or guide you on how to seek reimbursement.

Find the local municipality (Danish only).

  • Show all original bills, receipts and referrals
  • Show your European Health Insurance Card
  • Give your bank account details (IBAN and SWIFT / BIC code)

If you were unable to submit a claim during your stay, contact your national health insurance provider once you return home.


Patient contribution

Hospital treatment and treatment by a general practicioner (GP) or specialist (if you have a GP's referral) is free of charge.

Dentists

The public health system reimburses up to 40% of costs for certain treatments. Dentures, crowns, etc. are not reimbursed.

Medicines

  • Reimbursement is calculated on the basis of your actual annual consumption of prescribed medicines.
  • No reimbursement below a fixed limit (in 2017: DKK 950/year) (60% reimbursement for under 18s).
  • Foreigners get a special card with a unique number the first time they buy prescribed medicine in Denmark. This card must be shown whenever you buy medicine so the reimbursement can be calculated.
  • For reimbursement rates for medicines bought outside Denmark see the website of the Danish Medicines Agency (Lægemiddelstyrelsen).

Dialysis, oxygen & chemotherapy

  • If you know you will need hospital treatment during your stay in Denmark, you must arrange it well in advance.
  • Private treatment is only covered if you are referred from a public hospital.
  • Public hospitals may refuse to arrange treatment because of capacity problems.
  • For questions on transport costs contact the hospital.

How to apply

You can apply online for the EHIC by using the self-service solution on the Life in Denmark page.

List of doctors or hospitals


Loss of card

Contacts for holders of EHICs issued in Denmark

  • Udbetaling Danmark will issue a provisional replacement certificate.
  • In urgent cases, it can be faxed to the country in which you are staying.

You may contact:

Udbetaling Danmark

International Health Insurance

Kongens Vænge 8

3400 Hillerød

Denmark

Tel. +45 7012 8081

E-mail: udbetalingdanmark@atp.dk