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Emergency
Contact
Online guide for visitors to Austria (contact information for emergencies, illness and a bilingual glossary of medical terms)
Treatment & costs
Doctors
- You should consult a doctor who has a contract with one of Austria's regional health insurance offices (Gebietskrankenkasse) as their services are free.
Dentists
- Only a limited range of dental treatment is available under the state healthcare system.
- If the dentist has a contract with the 'Gebietskrankenkasse' you will not be charged.
Hospital treatment
- Treatment is free of charge if the hospital has a contract with the “Gebietskrankenkasse'.
- You will need a doctor’s referral.
- There is a daily charge for the first 28 days in hospital.
Prescriptions
- You can get prescribed medicines from any pharmacy,
- Prescribed medicines are charged at a standard prescription rate.
Ambulance
- Necessary ambulance travel is covered.
Air ambulance
- No information available.
More information: Online guide for visitors to Austria (provides contact information for emergencies, illness and a bilingual glossary of medical terms)
Reimbursement
The maximum amount you might be able to claim back is 80% of what you have been charged. The 20% is non-refundable in Austria but you may be able to seek reimbursement when you are back home.
Reimbursements are claimed directly from one of Austria's health insurance offices, Gebietskrankenkassen.
You will need to send your original receipts with your claim. Remember to keep copies of anything you send for your records.
If you have been unable to claim a refund during your stay in Austria you should contact your national health insurance provider when you return home to claim a reimbursement.
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