Unforeseen medical treatment
Treatment, coverage & costs
- Consult a doctor contracted by one of Austria's regional health insurance offices (Gebietskrankenkasse). Their services are free. They usually display the signs "Kassenarzt" (contracted doctor) or "Alle Kassen".
- A limited range of dental treatment is available under the state healthcare system.
- Dentists who have a contract with a regional health insurance office contracts, will not charge you. They usually display the signs "Kassenarzt" (contracted doctor) or "Alle Kassen".
- Treatment (in the general price category) is free of charge at university and regional hospitals that have a contract with the healthcare fund of the federal state concerned ("Landesgesundheitsfonds")
- A referral from a doctor is needed (except in emergencies).
- Daily charge for the first 28 days in hospital. The fee varies from one federal state to another (from €12.50 to €20.60 in 2016).
- Detailed information (in German) about acute care hospitals and their services on Österreichischer Spitalskompass
- A prescription fee, currently €5.70 (2016) is payable.
- Prescribed medicines are available in any pharmacy (standard price).
- Search for pharmacies (in German).
- Necessary ambulance travel is covered.
- If you were charged for your treatment because you selected a doctor not under contract with Austria's regional health insurance offices (sometimes there is a sign saying "Wahlarzt" or "Keine Kassen"), you can claim up to 80% of the amount the health insurance institution would have paid for treatment by a doctor under contract.
- Reimbursements are claimed directly from one of Austria's health insurance offices, Gebietskrankenkassen.
- Send your original receipts with your claim. Keep copies of anything you send for your records.
- Can't submit a claim during your stay? Then contact your national health insurance provider once you return home.
- There is a fee for an in-patient stay in the hospital. This varies from one federal state to another (from €12.50 and €20.60 in 2016).
- You will not have to pay a fee for more than 28 calendar days per calendar year.
There is a prescription fee - currently (in 2016): €5.70
Medical aids and devices
- Medical aids and devices (e.g. glasses, orthopaedic shoe inserts) are obtainable on prescription.
- If you are insured, you must pay a share of the cost - generally 10% of the purchase costs, and currently at least €32.40, or for glasses, €97.20 (2016)
Dialysis, oxygen & chemotherapy
Loss of card
Contacts for holders of an EHIC issued in Austria