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(1) Savings in annual primary energy consumption

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(2) Additional operational capacity installed for renewable energy

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(3) Alternative fuels infrastructure (refuelling/recharging points)

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(4) Population benefitting from protection measures against floods, wild fires, and other climate related natural disasters

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(5) Additional dwellings with internet access provided via very high capacity networks

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(6) Enterprises supported to develop digital products, services and processes

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(7) Users of new and upgraded public digital services, products and processes

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(8) Researchers working in supported research facilities

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(9) Enterprises supported (of which: small – including micro, medium, large)

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(10) Number of participants in education or training

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(11) Number of people in employment or engaged in job searching activities

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(12) Capacity of new or modernised health care facilities

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(13) Classroom capacity of new or modernised childcare and education facilities

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(14) Number of young people aged 15-29 years receiving support

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Common indicator 7: Users of new and upgraded public digital services, products and processes

Effective e-government services can provide a wide variety of benefits including less red tape, faster services for citizens and businesses, and savings for governments. Common indicator 7 captures the number of users of new and improved public digital services, products and processes due to RRF support. These include both citizens and public administration officials.

The indicator contributes to pillar 2 (digital transformation) and pillar 5 (health, and economic, social and institutional resilience).

Users of new and upgraded public digital services, products and processes as % of population aged 15 and over

This graph shows the users per year of new and upgraded public digital services, products and processes. It is expressed as a percentage of the population aged 15 and over in 2019 in each Member State. This percentage can go beyond 100% because the same person can use the service multiple times, in which case they would be counted multiple times. Member States marked with an asterisk (*) have reported that data for this common indicator is not yet available but will become available in the future.