Practical information

• Location

  Pavilhão de Portugal(opens in a new tab), Cais Português Startup, 1990-221, Lisbon, Portugal

• Date

  25 - 26 September 2025

• Registration

  Registration(opens in a new tab) is open until 5 September 2025

• Target groups

  Competent authorities connecting to the Once-Only Technical System stand to benefit most from this event. Participation will be especially useful for newcomers and authorities in the population, education and business domains. This event will also be a great opportunity for technical leads to prepare for live transactions and for UX and design teams to explore these topics. Single Digital Gateway national coordinators and team members working on implementing Once-Only in their Member State are warmly invited to join as well.

• Travel

  Travel costs of up to four (4) participants in total per EU Member State can be reimbursed by the Commission: up to two (2) from the national team, and up to two (2) representatives of competent authorities. The appointed SDG national coordinators are responsible for managing participation from their respective Member States.

Description

The “Europe goes Once-Only” event series accelerates the onboarding of national competent authorities to the Once-Only Technical System. It brings experts working on Once-Only from all over Europe directly to the Member States to discuss, learn and overcome challenges together.

“Europe goes Once-Only – Portugal edition” is organised under the motto “Facing challenges together”. In this spirit, this event brings together competent authorities connecting to Once-Only with the national and Commission teams implementing this system. At the heart of this event are six interactive workshop tracks that will allow participants to understand how to onboard to Once-Only, share the challenges they face and collaboratively work on concrete solutions to overcome them.

Four workshop tracks are tailored to competent authorities, namely newcomers and those in the population, education and business domains. Two additional tracks will support national teams in preparing for live transactions and rolling out Once-Only services and provide a chance to discuss “hot topics”.

This event will also showcase national initiatives related to Once-Only, such as Mosaico and the Portuguese Digital Wallet. Finally, it will explore key issues related to User Experience as well as accessibility and usability.

“Europe goes Once-Only – Portugal edition” is organised by the Portuguese Administrative Modernization Agency (AMA) and the European Commission. It builds on the success of previous events organised in Finland(opens in a new tab) and Lithuania(opens in a new tab), which brought together more than 300 experts from 26 Member States and EFTA countries.

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Workshops

As part of this event, the participants will have the chance to join the following workshop tracks targeted at different audiences:

• Track 1 - Newcomers
  This workshop is for representatives of competent authorities who are new to the Once-Only Technical System.
• Track 2 - Population
  This workshop is for representatives of competent authorities responsible for population data.
• Track 3 - Education
  This workshop is for representatives of competent authorities responsible for any of the study-related procedures and providers of education-related data.
• Track 4 - Business and professional qualifications:
  This workshop is for representatives of competent authorities responsible for evidence mapping in the business domain authorities providing services under Services Directive (2006/123/EC)(opens in a new tab) and authorities exchanging evidence related to professional qualifications.
• Track 5 - Go-live
  This workshop is for coordination and technical teams working on the implementation of the Once-Only Technical System in their Member State and SDG national coordinators.
• Track 6 - Hot topics
  This workshop is for coordination and technical teams working on the implementation of the Once-Only Technical System in their Member State and SDG national coordinators.