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Onboarding toolkitThe Once - Only
Technical System
Onboarding Toolkit

The OOTS Onboarding Toolkit provides detailed technical guidance for completing the flow of activities/ steps outlined in the Playbook for each of the main roles. Each information area provided in the Toolkit is presented with a brief description and links to the corresponding documentation. The information presented in the Toolkit can also be accessed via the dedicated links contained in the Playbook.

Discover the Onboarding Toolkit

Who is the Onboarding Toolkit for?

The Onboarding Toolkit provides accompanying guidelines and specifications to the Onboarding Playbook for National Coordinators, Intermediary Platforms, Evidence Requesters and Evidence Providers.

What Onboarding Tools are available?

Our comprehensive Toolkit is organised into five key information areas to support various aspects of our operations and guide various user profiles

Testing

Description of the available environments and testing tools to facilitate a safe transition to production of OOTS implementations, new features, configurations and evidence-mapping-related data.

Access Point Readiness

Tools for self-assessing eDelivery infrastructure readiness and ensuring a secure connection to the OOTS.

Common Services

Tools for self-assessing the optional local Common Services implementation and facilitating a user-friendly interaction with the common services for administrative purposes.

Evidence Mapping

Framework defined for governing the evidence-related data lifecycle, guidelines provided to the different actors in the systems to participate in the framework and tools to facilitate visualization of evidence-related data.

Operational Processes

Operational framework of the OOTS and interfaces defined to interact with the operational services provided by the European Commission in order to ensure a smooth operation of the system.

Key information to consider before you start

The information contained in this Toolkit is structured according to the available tools via tabs. Locate the tool relevant to you, then follow the outlined steps. Additionally, you can filter the content by actor for further customisation.

The OOTS technical support team can be contacted via the dedicated OOTS Service Desk

In order to access the Support Desk site, it is necessary to log in with an EULogin account. Additionally, the support team can be contacted via email: EC-OOTS-SUPPORT@ec.europa.eu

S-CIRCABC (Secure Collaborative and Information Resources Centre for Administration, Businesses and Citizens), provides a web-based application, which enables geographically spread collaborative groups to share documents, information, and resources in private workspace.

This tool will be used for reporting to the Support Team. In order to use S-CIRCABC, we ask that you please follow the Guidelines to use S-CIRCABC(opens in a new tab)

  • Take a look at the OOTS Service Desk to access a list of services and solutions made available by the European Commission and Member States to support the deployment of the OOTS.

  • To access the procedures user guides take a look at the OOTS Hub

  • To browse through the questions which have already been asked by the OOTS community and answered by the OOTS team, take a look at the FAQ

Start the process

Open the Toolkit and start navigating through the section that corresponds to your role.

Go to the Onboarding Toolkit

Onboarding Playbook

This Playbook is accompanied by the OOTS Onboarding Toolkit, where you can find the guidelines and specifications. Links to corresponding sections of the Toolkit can be found in the Playbook where activities/ steps require further detailed technical guidance for their completion.

Discover the Onboarding Playbook

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