Emergency

• Call 112

Health Insurance Bureau
(Kancelář zdravotního pojištění)
Tel: +420 236 033 411
Email: info@kancelarzp.cz

Treatment, coverage & costs

Doctors

• You can only use the EHIC card with a doctor who has a contract with a Czech health insurance fund - zdravotní pojišťovna (most do, though there are non-contracted doctors in tourist areas).
• The doctor might ask you to sign a certificate of entitlement (Potvrzení o nároku), so your treatment can be charged to the Czech public health insurance fund.
• The doctor will provide you with a copy of this certificate, to show whenever you need any treatment, tests or prescription medication.
• Staying for longer?
  • You can register with a Czech health insurance funds and receive a certificate of registration (Potvrzení o registraci), valid for the length of your stay.
  • Show this document whenever you have treatment or to have a prescription filled.

Dentists

• Standard care is free
• Non-standard treatment/materials such as composite fillings or prosthetics – you may have to pay a fee.

Hospital treatment

• Hospital treatment is free of charge.

Prescriptions

• If your medicine is not fully covered/not covered by the public health insurance system, you must pay some or all the cost.
• Detailed information on reimbursement rates of medicines can be found on the website of the State Institute for Drug Control.

Ambulance

• Ambulances are free – if you show your EHIC.
• If not, you will have to pay, and claim it back later from the provider using your EHIC or Provisional Replacement Certificate.
• Mountain rescue is not covered by the EHIC.

Air ambulance

• Air ambulances are free.

Reimbursement

• You should not have to pay anything other than standard patient fees that are payable by residents of the Czech Republic.
• You cannot ask for reimbursement in the Czech Republic.
• If you have paid for care, contact your national health insurance fund for reimbursement when you get home.

Patient contribution

• There is a standard charge of CZK 90 for emergency medical services, including emergency dental services.
• Various patient contributions apply to drugs.

Dialysis, oxygen & chemotherapy

• If you know you will need any of these treatments while in the Czech Republic, contact a Czech healthcare provider (doctor, hospital, etc.) before you travel.
• For more information, contact the Health Insurance Bureau or any Czech public health insurance fund before you travel.

How do I apply for an EHIC?

Doctors & hospitals accepting the EHIC

Contractual healthcare providers accepting the EHIC can be found on the websites of the health insurance funds:

• Všeobecná zdravotní pojišťovna (VZP ČR)
• Zaměstnanecká pojišťovna Škoda (ZPŠ)
• RBP zdravotní pojišťovna (RBP)
• Česká průmyslová zdravotní pojišťovna (ČPZP)
• Vojenska Zdravotni Pojistovna (VoZP)
• Zdravotní pojišťovna ministerstva vnitra (ZPMV ČR)

Loss of card

Contacts for holders of EHICs issued in the Czech Republic

The loss of the EHIC is reported to the relevant health insurance fund:

České zdravotní pojišťovny - KZP (kancelarzp.cz)

They issue a replacement certificate and subsequently automatically a new EHIC. If the corresponding insurance fund is not known, you may contact:

Kancelář zdravotního pojištění
Tel: +420 236 033 411
Email: info@kancelarzp.cz