User journeyKey steps in the once only journey

An overview of the seven steps in the Once-Only Technical System (OOTS) journey.


7. Submit procedure for processing

User completes submits their procedural form

User submits their form

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The user has completed the once only part of the procedure and can now provide additional information if required and submit their procedure for processing.


Understand how the Once-Only Technical System connects public authorities so that they can exchange evidence at the request of a citizen or business, by navigating our prototype.



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