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11 - 12 December 2023

Brussels, BelgiumOOTS Go-Live Accelerator event

This hybrid event aims to accelerate the transition from the testing phase of the project to the operational phase of the system.

Registrations closed

Practical information

  • Location

    Comet Louise
    Place Stéphanie 20,
    1050 Brussels

  • Date

    11 - 12 December 2023

  • Registration

    Registrations closed

  • Target groups

    All Member State teams relevant for implementing the Once-Only Technical System (to be defined by the relevant national coordinators).

  • Fees

    No fees are charged to participate in this event.

  • Travel

    The Commission can cover the reimbursement of travel costs for one public and one private sector expert per Member State.

Description

This hybrid event aims to accelerate the transition from the testing phase of the project to the operational phase of the system. It will mark the point at which the system is deemed to be established and the Common Services ready to be used by Member States.

A successful accelerator event will build confidence among teams when they come together to either validate the readiness of their national system or to ensure that clerks and support teams are adequately trained to enter data in the Common Services.

Given that many national authorities may benefit from these activities, this event will be run both in-person and online.

This event will consist of two main elements running in parallel:

  • Training of persons responsible for entering data into the Common Services and;
  • Readiness Checks (of national implementations, with the presence of various support teams).

Based on logistics, participation is limited to a maximum of three people per Member Sate for each of these two tracks.

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Agenda

Training of persons responsible for entering data into the Common Services

Objectives of the Common Services Training:
• Ensure that Member State business and technical teams are confident they can input and manage their data in the Common Services correctly via the Common Services Administration Tool and Life Cycle Management Tool (LCM).
• Ensure colleagues in the Member States responsible for inputting data to the Common Services know who and how to contact EC support teams in case of issues or doubts.

  • 09:30 - 10:30
    Welcome coffee
  • 10:30 - 11:30
    Introduction to the OOTS Common Services

    • The role of the Common Services in the OOTS
    • An overview of the user interfaces for each component of the Common Services:
    -- Access Management​
    -- Evidence Mapper​
    -- Semantic Repository.

  • 11:30 - 13:30
    Inputting data into the Common Services

    • Hands on walk through for evidence requesters​
    -- Creating MS procedures
    -- Linking MS procedures to a procedural requirements
    • Hands on walk through for evidence providers​
    -- Creating evidence types​
    -- Linking an evidence type to a procedural requirement​
    -- Creating evidence providers​
    -- Linking an evidence providers to evidence type

  • 13:30 - 14:30
    Lunch break
  • 14:30 - 15:30
    Inputting data into the Common Services (continued)

  • 15:30 - 16:00
    Coffee break
  • 16:00 - 17:00
    Access and User management

    • Access Management procedure for the Production environment of the Common Services
    -- For National Coordinators
    -- For Member State Clerks
    • Best practices for Access Management within the Member State
    • Overview of Roles in the CS Admin Tool
    • Demo (for National Coordinators) on how to add Clerks

  • 17:00 - 17:30
    Wrap-up

    Evaluation of the day.

  • 18:00
    Social event

  • 08:30 - 09:30
    Welcome coffee
  • 09:30 - 11:00
    Train the Trainer Workshop - user roles and training materials

    Workshop to explore the different roles and permissions they would like to include in the Common Services in the medium/long term:
    • Who will you give access to?​
    • What kind of different roles will be useful for you?
    • What kind of training materials should we create?​
    • How can we leverage each other's training materials?

  • 11:00 - 11:30
    Coffee break
  • 11:30 - 12:00
    Train the Trainer Workshop - user roles and training materials
  • 12:00 - 13:00
    Technical governance procedures

    • PKI certificate request
    • OOTS component governance
    • Report a scheduled downtime/maintenance​
    • Technical Dashboard Access management
    • Common Services Admin UI Access management
    • Critical technical incident reporting​
    • Security incident reporting
    • Vulnerability reporting

  • 13:00 - 14:30
    Lunch break
  • 14:30 - 16:00
    How EC Support teams can support MS support teams

    • Overview of the EC Support Teams​
    • Channels to contact the Support team​
    • Functions in Member States and their roles in interacting with the Support team​
    • Procedures and tools to be used​
    • Sharing MS experiences on support setup​
    • Demo of a security incident​
    • Christmas period​ (and future out-of-office hours)

  • 16:00 - 16:30
    Wrap-up

    Evaluation of the day.

Readiness checks of national components and connectivity to the Common Services

Member States and EC teams, during 2 days, can conduct final checks together to minimise the risk of issues or disruptions during the transition to operational mode.
• Carry out health checks on the eDelivery Access Point to identify and resolve any possible issues or anomalies.
• Interconnect national portals or intermediary components to the Common Services of the Commission.
• Confirm connectivity with other Member States.

  • 09:30 - 10:30
    Welcome coffee
  • 10:30 - 11:30
    Testing session #1

    Preparations and planning Accelerator activities, including Support information and relevant procedures during and post-go-live​

  • 11:30 - 13:30
    Testing session #2

    Common Service readiness indicators (including discovery feature and query service), covering both EC and IT CS instances in PROD + ACC/ Sandbox (EC) + Latest OOTS Validator / Data model checks​​

  • 13:30 - 14:30
    Lunch break
  • 14:30 - 15:30
    Testing session #3

    Access Point readiness indicators (focus on connectivity and readiness in PROD and ACC + finding issues to be corrected by next day)​

  • 15:30 - 15:45
    Coffee break
  • 15:45 - 17:00
    Testing session #3 cont.

    Access Point readiness indicators (focus on connectivity and readiness in PROD and ACC + finding issues to be corrected by next day)​

  • 17:00 - 17:30
    Wrap-up

    Evaluation of the day.

  • 18:00
    Social event
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  • 08:30 - 09:30
    Welcome coffee
  • 09:30 - 11:00
    Testing session #1

    Access Point readiness indicators (focus on checking resolution to issues found on day 1 in PROD and ACC) or preparing E2E transactions​

  • 11:00 - 11:30
    Coffee break
  • 11:30 - 13:00
    Testing session #2

    E2E transactions (focus on real transactions in PROD or test transactions in ACC)

  • 13:00 - 14:30
    Lunch break
  • 14:30 - 16:00
    Testing session #3

    E2E transactions (testing and monitoring in PROD, feature (re-)testing in ACC)

  • 16:00 - 16:30
    Wrap-up session

    Evaluation of the day.