Accessibility tools

Service tools

2.4. Data Communication Network Service (sTESTA)

Action Information

ISA Cluster:

This second cluster addresses a broad range of activities:

  • Agreeing upon common architecture guidelines
  • Creating the architecture itself
  • Supporting the maintenance of the architecture
  • Identifying and developing common building blocks.
Type of action:
Project
Type of activity:
Common services
Service in charge:
DG DIGIT.C
Associated services:
Action end date:
Q4 2015

More details about this action are available on a dedicated page of the official ISA website.

Overall efficiency

10.0

The overall efficiency rating is the average of the "Schedule Perfomance Index" (SPI) rating and the "Percentage of delay" (% of delay) rating

The SPI rating is based on the action's SPI : 1.00

The % of delay rating is based on the action's % delay: 0.00

Schedule Performance Index

Good

% of Delay

Good

Data updated on: 19/04/2017

Report Summary

Indicators which are no longer measured
k.2.4-1 - Site availability (Mission critical set-up)
No Longer Measured
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More information

This chart shows the availability of the TAP (TAP:Test Access Point) for Mission critical set-up, measured by the SLA monitoring device, between the TAP and a defined reference site.

k.2.4-2 - Site availability (Single leg)
No Longer Measured
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More information

This chart shows the availability of the TAP (TAP:Test Access Point) for Single leg, measured by the SLA monitoring device, between the TAP and a defined reference site.

k.2.4-3 - Site Path Availability Services
No Longer Measured
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More information

This chart provides the availability of the Network Services from the site.

k.2.4-4 - Central Services Web Portal Availability
No Longer Measured
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More information

This chart provides the percentage of the Web Portal Availability.

k.2.4-5 - GQI Central Domain Services
No Longer Measured
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More information

This chart provides the global quality of the Central Domain Services.

k.2.4-6 - Support and Operation Centre Speed of answer within 15 seconds
No Longer Measured
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More information

This chart provides the percentage of calls answered within 15 seconds (threshold) of first ring by an agent.

k.2.4-7 - Amount of traffic
No Longer Measured
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k.2.4-8 - Number of tickets
No Longer Measured
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k.2.4-9 - Number of applications
No Longer Measured
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