Accessibility tools
Service tools
2.6 EUSurvey
k.2.6-4 - Opened tickets per user (Data updated on: 08/08/2016)
| Measured period | Indicator Value | Indicator Target |
|---|---|---|
| Q2 2016 | 0.55 | N/A |
| Q1 2016 | .38 | N/A |
| Q4 2015 | .48 | N/A |
| Q3 2015 | .86 | N/A |
| Q2 2015 | 0.71 | N/A |
| Q1 2015 | 0.71 | N/A |
| Q3 2014 | 1.04 | N/A |
| Q2 2014 | 1.19 | N/A |
| Q1 2014 | 0.57 | N/A |
| Q4 2013 | 1.39 | N/A |
| Q4 2013 | 0.57 | N/A |
| Q3 2013 | 2.06 | N/A |
| Q2 2013 | 0.16 | N/A |
| Q1 2013 | 0.05 | N/A |
| Q4 2012 | 1.73 | N/A |
| Q3 2012 | 1.55 | N/A |
| Q2 2012 | 0.68 | N/A |
| Q1 2012 | 0.61 | N/A |
| Q4 2011 | 0.74 | N/A |
| Q3 2011 | 0.74 | N/A |