Onboarding playbookThe Once - Only
Technical System
Onboarding Playbook
The OOTS Onboarding Playbook is here to help you integrate smoothly into the system by providing you with the flow of activities in the form of a check-list with expandable sections containing further information. Each activity/ step is presented with a brief description and links to documentation necessary to understand what is required for its completion.
Both the Onboarding Playbook and the Toolkit are based on the work generated by the OOTS subgroups and committees within its organisational structure.
Who is the OOTS Onboarding Playbook for?
This Playbook is aimed at four main OOTS actors: National Coordinators; Intermediary Platforms; Evidence Requesters and Evidence Providers.
National Coordinators
The members of the organisation or service providers leading or contributing to the central implementation of the OOTS in a country that belongs to the EU or EEA.
Intermediary platform
An intermediary platform is a technical solution through which evidence providers or evidence requesters connect to OOTS. It abstracts competent authorities from the technical complexity of the system by providing an interface that is easy to integrate with data sources and procedure portals.
Evidence requester
A competent authority responsible for one or more of the procedures covered by the OOTS. It is the authority at which the user wishes to complete a procedure which requires the user to submit one or more pieces of supporting evidence.
Evidence provider
A competent authority that lawfully issues evidence for any of the procedures covered by OOTS. The different Member States (MS) may name different evidence providers for the same procedure, as the type and format of the evidence may differ from MS to MS.
Key information to consider before you start
Start the onboarding process
Open the playbook and start navigating through the section that corresponds to your role.
Onboarding Toolkit
This Playbook is accompanied by the OOTS Onboarding Toolkit, where you can find the guidelines and specifications. Links to corresponding sections of the Toolkit can be found in the Playbook where activities/steps require further detailed technical guidance for their completion.
Coming soon