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EU Member States celebrate Go-Live of the Once-Only Technical System 

You no longer need to search for your data, your data comes to you.

12 December 2023 | 5 minutes read

Veronica Gaffey, Director-General for Digital Services (DIGIT) and Amaryllis Verhoeven, Head of Unit for Digital transformation of industry (DG GROW) symbolically launching the Once-Only Technical System.

The 12 December 2023 is the legal deadline for Member States to implement the Once-Only Technical System, as set out in the Single Digital Gateway Regulation.

This new EU-wide technical system will allow Member States to handle cross-border administrative tasks more efficiently and eliminate persistent transaction costs that remain after the digitisation of public services. Whether it is a citizen changing their address or businesses obtaining essential permits to provide services in another country, this system will enable Member States to get the required evidence directly from the official registries, upon a citizen or business’ request.

In simple terms, Once-Only replaces the need for the user to search and download evidence for the sole purpose of re-uploading it in another governmental website. Once-Only embodies the European values of user-centricity and personal control of ones data.

On 11-12 December 2023, representatives of 25 EU Member States joined an OOTS “Go-Live Accelerator”. This event consisted of two elements running in parallel:

  • Training of persons responsible for entering data into the Common Services and;
  • Readiness Checks (of national implementations, with the presence of various support teams).

This Go-Live Accelerator marked the transition from a system in development to a live Europe-wide infrastructure with the Once-Only Common Services ready to be used by Member States.

At the time of this Go-Live Accelerator, several Member States have connected national registers to government portals, meaning the cross-border exchange of evidence through the Once-Only Technical System is already a reality. More registers and government portals will be added in the coming months.

Learn more about the Once-Only Technical System: https://ec.europa.eu/once-only-hub

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