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The European Regulators Group for Postal Services

The European Regulators Group for Postal Services (ERGP) was established on 10 August 2010. The group serves as a body for reflection, discussion and the provision of advice to the European Commission on postal services. It also aims to facilitate consultation, coordination and cooperation between EU countries and the Commission.

Mission of the ERGP

The Postal Services Directive requires EU countries to designate one or more independent National Regulatory Authorities (NRA) for the postal sector. The ERGP facilitates consultation, coordination and cooperation between NRAs and the Commission.

Members and Observers

The ERGP is composed of 28 NRAs from EU countries. The Commission and the EFTA Surveillance Authority, EEA countries (Norway, Iceland and Liechtenstein), and three EU candidate countries (Turkey, the Former Yugoslav Republic of Macedonia and Serbia) participate as permanent observers to the group. Other observers may also be invited to the meeting of the group.

Expert Groups

The ERGP Plenary Meeting on 20 November 2014 adopted the ERGP Work Programme for 2015. Work will be carried out by expert sub-groups, examining the following issues:

  • regulatory accounting/price regulation sub-group - cost standards to assess potential predatory or excessive pricing of the USPs and comparative working methods for forecasting costs in the postal sector for price-cap regulation;
  • implementation and evolution of universal service sub-group - implementation of the Universal Service Obligation in the postal sector in view of market developments;
  • end-user satisfaction and monitoring of market outcomes sub-group - the quality of service, complaint handling and consumer protection indicators 2014 – an analysis of trends and the core indicators for monitoring the European postal market;
  • cross-border sub-group - identification of the different legal regimes that may apply to European domestic or cross-border e-commerce parcel delivery and of any specific provisions that may be in conflict with each other.

Meetings

DateMore informationDocuments adopted
1 December 2010

The European Regulators Group for Post (ERGP) held its first meeting on 1 December 2010 following its establishment on 10 August 2010 by the European Commission.

Rules of Procedurepdf Choose translations of the previous link  (37 kB)
Work Programme for 2011–2012pdf Choose translations of the previous link  (36 kB)
24 November 2011

ERGP held its second plenary meeting on 24 November 2011 in Parispdf Choose translations of the previous link  (60 kB), under the chairmanship of Joëlle Toledano, ARCEP Executive board member. For more info on the plenary meeting see the press releasepdf Choose translations of the previous link  (113 kB).

ERGP (11) 16 Rev. 1pdf Choose translations of the previous link  (268 kB) ERGP (11) 17 Rev. 1pdf Choose translations of the previous link  (1 MB)
22 November 2012

ERGP held its third plenary meeting on 22 November 2012pdf Choose translations of the previous link  (59 kB) in Stockholm, under the chairmanship of Göran Marby Director General of PTS. For more info on the plenary meeting see the press releasepdf Choose translations of the previous link  (14 kB).

ERGP (12) 30pdf Choose translations of the previous link  (889 kB); ERGP (12) 31pdf Choose translations of the previous link  (446 kB); ERGP (12) 32pdf Choose translations of the previous link  (280 kB); ERGP (12) 36)pdf Choose translations of the previous link  (541 kB)
27 June 2013

ERGP held its fourth plenary meeting on 27 June 2013 in Rome, under the Chairmanship of Catalin Marinescu, President of ANCOM. For more info on the plenary meeting see the press releasepdf Choose translations of the previous link  (113 kB).

ERGP (12) 28 Rev 1pdf Choose translations of the previous link  (540 kB); ERGP (12) 29pdf Choose translations of the previous link  (1 MB); ERGP (12) 33pdf Choose translations of the previous link  (822 kB)
21 November 2013

ERGP held its fifth plenary meeting on 21 November 2013 in Luxembourg, under the Chairmanship of Jack Hamande, Chairman of BIPT. For more info on the plenary meeting see the press releasepdf Choose translations of the previous link  (39 kB).

 
25 June 2014

ERGP held its sixth plenary meeting on 25 June 2014 in Lisbon, under the chairmanship of Catalin MARINESCU, Chairman of the Romanian regulatory authority (ANCOM). For more info on the plenary meeting see the press releasepdf Choose translations of the previous link  (315 kB).

 
20 November 2014

ERGP held its seventh plenary meeting on 20 November 2014 in Bucharest, under the chairmanship of Catalin MARINESCU, Chairman of the Romanian regulatory authority (ANCOM). For more info on the plenary meeting see the press releasepdf Choose translations of the previous link  (423 kB).

 
3 December 2015

ERGP held its ninth plenary meeting on 03 December 2015 in Brussels, under the chairmanship Feliksas DOBROVOLSKIS, Director General of the Lithuanian Communications Regulatory Authority (RRT). For more info on the plenary meeting see the press releasepdf Choose translations of the previous link  (454 kB).

ERGP (15) 26 Choose translations of the previous link   (1 MB); ERGP (15) 27 Choose translations of the previous link   (1 MB) - Annex Choose translations of the previous link   (44 kB); ERGP PL (15) 28 Choose translations of the previous link   (744 kB); ERGP (15) 33 Choose translations of the previous link   (277 kB); ERGP PL (15) 34pdf Choose translations of the previous link  (578 kB) 

ERGP Documents

2016
2015
2014
  • ERGP (13) 32 Rev. 1pdf Choose translations of the previous link  (632 kB) - ERGP Report on best practices in the field of consumer protection, quality of service and complaint handling
  • ERGP (14) 22pdf Choose translations of the previous link  (2 MB) - ERGP Report on tariff regulation in the context of volume decline
  • ERGP (14) 23pdf Choose translations of the previous link  (2 MB) - ERGP report on the benchmarking of the universal service tariffs
  • ERGP (14) 24pdf Choose translations of the previous link  (1 MB) - ERGP Report on the quality of service, complaint handling and consumer protection 2013 – an analysis of trends
  • ERGP (14) 25pdf Choose translations of the previous link  (1 MB) - ERGP Report on the implementation of the 2012 ERGP report on indicators for monitoring the postal market
  • ERGP (14) 26pdf Choose translations of the previous link  (1 MB) - ERGP Opinion on a better understanding of European cross-border e-commerce parcels delivery market(s) and the functioning of competition
  • ERGP (14) 20pdf Choose translations of the previous link  (238 kB) - ERGP activities report 2011-2013
  • ERGP (14) 15pdf Choose translations of the previous link  (1 MB) - ERGP Report on experiences of the challenges when implementing a methodology for the net cost calculation based on a reference scenario
  • ERGP (13) 38 Rev. 1pdf Choose translations of the previous link  (968 kB) - ERGP Report on end-to-end competition and access in European postal markets
    ERGP (13) 33 Rev. 1pdf Choose translations of the previous link  (1 MB) - ERGP Report on indicators on the postal market
  • ERGP (13) 39pdf Choose translations of the previous link  (133 kB) – ERGP Work Programme for 2014
2013
  • ERGP (13) 31pdf Choose translations of the previous link  (575 kB) – ERGP Report 2013 on the quality of service and end-user satisfaction
  • ERGP (12) 37pdf Choose translations of the previous link  (70 kB) – ERGP Work Programme 2013
  • ERGP (13) 28pdf Choose translations of the previous link  (694 kB) – ERGP Report on specific cost allocation issues
  • ERGP (13) 37pdf Choose translations of the previous link  (745 kB) – ERGP opinion on cross-border parcel delivery
2012
  • ERGP (12) 28 Rev 1pdf Choose translations of the previous link  (540 kB) – ERGP Common Position on cost allocation rules
  • ERGP (12) 29pdf Choose translations of the previous link  (1 MB) – ERGP Report on net costs of USO – VAT exemption as a benefit or a burden
  • ERGP (12) 30pdf Choose translations of the previous link  (889 kB) – ERGP Report on the quality of service and end-user satisfaction
  • ERGP (12) 31pdf Choose translations of the previous link  (446 kB) – ERGP Report on the assessment of complaints handling procedures and consumer protection
  • ERGP (12) 32pdf Choose translations of the previous link  (280 kB) – ERGP Report on indicators for postal market
  • ERGP (12) 33pdf Choose translations of the previous link  (822 kB) – ERGP Report on market data on indicators
  • ERGP (12) 36pdf Choose translations of the previous link  (541 kB) – ERGP Report on “access” to the postal network and elements of postal infrastructure
2011

ERGP Public consultations

2016

2015

  • ERGP Work Programme 2015 – ERGP(14)27pdf Choose translations of the previous link  (472 kB)
    The consultation period ran from 27 November 2014 until 12 January 2015.

2014

  • Discussion paperpdf Choose translations of the previous link  (518 kB) on the implementation of Universal Service in the postal sector and the effects of recent changes in some countries on the scope of the USO. The consultation period ran from 18 September until 14 November 2014. Contributions received during the consultation period.
  • ERGP (13) 32 Rev. 1pdf Choose translations of the previous link  (724 kB) – ERGP Report on best practices in the field of consumer protection, quality of service and complaint handling. The consultation period ran from 1 July until 29 August 2014.

2013

  • ERGP held a public consultation on the draft ERGP 2014 Work Programme.

2012

  • ERGP held a public consultation on the Draft ERGP 2013 Work Programmepdf Choose translations of the previous link  (275 kB). Within the period of open consultation, which ran from 30 November 2012 until 9 January 2013. ERGP received no contributions.

2011

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