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4.2.1 Integrated Collaborative Platform - Joinup
k.4.2.1-1 - Percentage of tickets closed within 1 month (Data updated on: 19/07/2016)
| Measured period | Indicator Value | Indicator Target |
| 11/2012 | 100 | 100--2014 |
| 10/2012 | 46 | 100--2014 |
| 09/2012 | 84 | 100--2014 |
| 08/2012 | 88 | 100--2014 |
| 07/2012 | 100 | 100--2014 |
| 06/2012 | 100 | 100--2014 |
| 05/2012 | 62 | 100--2014 |
| 04/2012 | 78 | 100--2014 |
| 03/2012 | 100 | 100--2014 |
| 02/2012 | 79 | 100--2014 |
| 01/2012 | 100 | 100--2014 |