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23 November 2023 | Brussels, Belgium

Once-Only ForumCitizens' Focus Group

A focus group to share experiences on current administrative procedures when moving and/or studying abroad.

Registration: 06 October - 12 November 2023

Apply (note: no link)

Practical information

  • Location

    Brussels, Belgium

  • Date

    23 November 2023

  • Target groups

    Age: 18+
    Country of residency: All EU Member States
    Characteristics: Citizens who have had previous experiences with cross-border administrative procedures in either:
    - Application for a study financing for higher education, or
    - Initial application for admission to public higher education, or
    - Registration of a vehicle abroad.

  • Fees

    No fees are charged to participate in the focus group

Description

This focus group will be organised for a small group of citizens, including students, and recent graduates, and you will be able to share your experiences with administrative procedures regarding moving and/or studying abroad, test the OOTS first-hand to see how it can make your life easier in these types of procedures, and provide insights to improve the OOTS.

Download the privacy statement (note: no link)

Interested in participating? Apply here:

Already interested in participating in the OOTS Citizens’ Focus Group? Apply here!

Apply (note: no link)

Citizens’ Focus Group agenda

The focus group will aim to understand the experiences with the procedures when moving or studying abroad (such as applying for studying or a scholarship abroad as well as registering their car abroad), introduce the OOTS and test it, and finally make suggestions to improve the OOTS in the future.

  • 08:00 - 09:00
    Welcome coffee & registration

    CCAB - room 0.A

  • 09:00 - 09:45
    Introduction to the Once-Only Technical System Projectathon (day 1)

    Plenary

  • 09:45 - 10:15
    Welcome to the Once-Only Technical System Projectathon

    Plenary

  • 10:15 - 12:00
    Technical set-up and initial tests

    Plenary

  • 12:00 - 13:00
    Lunch

    CCAB - room 0.A

  • 13:00 - 15:00
    Peer-to-peer testing - Part 1

    Plenary

  • 15:00 - 15:30
    Coffee break

    CCAB - room 0.A

  • 15:00 - 17:00
    Peer-to-peer testing - Part 2

    Plenary

  • 17:00 - 17:20
    Wrap-up of the day + intro to next day

    Plenary

  • 17:30 +
    Social event

Upcoming Forums

The Commission is organising forums for Citizens and forums for SMEs, each comprising of an onsite focus group and online forums discussing various cross-border procedures.

Once-Only Forum for Students and Recent Graduates

Upcoming

This Citizens’ forum will focus on identifying the experiences of current cross-border procedures regarding studying abroad, and how the OOTS can improve these experiences.

Multiple dates available

Once-Only Forum for Expats

Upcoming

This Citizens’ forum will focus on identifying experiences of cross-border procedures related to motor vehicle registration abroad, and how the OOTS can improve these experiences.

Multiple dates available

 

 

Once-Only Forum for Citizens Playbook

The Once-Only Forum Playbook provides complete overview of the forums, including background information on the OOTS, what to expect during the forums, and other important logistics information.

Download the Once-Only Forum Playbook for Citizens

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