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ServicesCommon and Supporting
services

To provide comprehensive support and proper exchange of evidence between Data Services and Online Procedure Portals, the Once-Only Technical System uses Once-Only common services and additional supporting services.

illustration Once Only Technical System (OOTS)

Common services

The Commission provides Common Services to help the Member States ensure the proper exchange of evidences.

Data Service Directory

The Data Service Directory is a common service that acts as a catalogue of evidence types that can be provided upon request.

Go to Data Service Directory

Evidence Broker

The Evidence Broker is an authoritative system that maps specific data sets as evidence types that prove specific requirements.

 

Go to Evidence Broker

Semantic Repository

The Semantic Repository is a common service that acts as a data portal for the technical system.

In development

Expected release date: October 2023

Supporting services

Testing service

The OOTS Testing service assists national teams in implementing the Once-Only Technical System. Information on available testing services, including the test platform and other tools to facilitate testing are available on a restricted wiki space.

  If required, please request access to the restricted wiki via the Service Desk.

Go to wiki

illustration customer service desk, a phone with message

Service desk

The Service Desk helps users improve the performance, continuity and reliability of their Once-Only Technical System implementations.

Contact the Service Desk

Documents

The Once-Only Technical System Service Desk​ ​​Service Offering Description​ (SOD) provides a comprehensive overview of the service, how you can use it and how it is organised.

The Once-Only Technical System Service Desk​ Service Level Arrangement (SLA) is a statement of the intentions of the Commission within the specific context of the Digital Europe Programme (DEP) work programmes and applies to the software and services provided by the Once-Only Technical System (OOTS) Common Services. It aims to specify how the software and services are provided as well as the expected level of service.

Once-Only Technical System - Service Desk​ - ​​Service Offering Description​ (SOD)

Download (EN)

Once-Only Technical System - Service Desk​ - Service Level Arrangement (SLA)

Download (EN)

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