CORDIS Results Pack on Digital government and co-creating innovative public services for citizens and businesses

This CORDIS Results Pack showcases 10 EU-funded projects that have pioneered innovative solutions and processes to fully launch Europe’s public services into the digital realm

The Community Research and Development Information Service (CORDIS) is the European Commission's primary source of results from the projects funded by the EU's framework programmes for research and innovation (FP1 to Horizon 2020).

From our individual wellbeing to our security, efficient and transparent public services have a direct impact on the quality of our lives. When used to their full potential, digital tools to support the modernisation of public administrations could further facilitate administrative processes, improve the quality of services through flexible and personalised interactions and increase public sector efficiency.

Delivering innovative eGovernment solutions and applying principles such as the 'Connecting Europe Facility (CEF) Building Blocks', ‘digital-by-default’, ‘usercentricity’ – in particular ‘citizen engagement’ – and ‘once-only’ are some of the goals of the projects supported by the EU. By funding research that furthers these principles, whether it is putting in place technical solutions or encouraging citizen participation, the EU is bringing down the barriers that currently prevent us from exploiting digital technologies to their full.

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