eInvoicing Services
eInvoicing Community management
About the service
The DIGITAL eInvoicing Community management service aims to facilitate the adoption of the Directive 2014/55/EU on electronic invoicing by enabling interactions between the different types of users (e.g. public entities, solution providers and suppliers). The key objective of this service are to:
- stay informed about events, workshops and eInvoicing action plans, - eInvoicing news and events and DIGITAL eInvoicing implementation Workshops
- contribute actively and share their feedback about eInvoicing topics (creation of pages and comments) - Forum
- contribute to relevant DIGITAL eInvoicing topics and actions launched by the DIGITAL eInvoicing team via dedicated DIGITAL eInvoicing User Community - Contribute
Scope
The scope of the DIGITAL eInvoicing Community management service includes monitoring the eInvoicing pages/spaces and eInvoicing content and supporting the users. The table below covers the steps of this user journey.
| Step | Definition | Services |
|---|---|---|
| Discover | Use the collaborative space to understand the role, objective and services of the eInvoicing User Community |
|
| Get informed |
|
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| Contribute | Share experiences related to the implementation of the eInvoicing Directive and research work undertaken by the DIGITAL eInvoicing team |
² The DIGITAL eInvoicing Team includes the project manager, the marketing team, the service desk, and the onboarding manager.
Who can use the service?
The DIGITAL eInvoicing Community management service targets the following types of users:
- Public entities (incl. country representatives) – Involved in the transposition and implementation of the Directive 2014/55/EU on electronic invoicing in public procurement and the adaptation of the EU and national policies.
- Solution providers – Involved in the design, operation and implementation of eInvoicing systems/solutions compliant with the Directive 2014/55/EU and the European Standard (EN 16931-1:2017 semantic and CEN/TS 16931-2:2017 syntaxes).
- Suppliers – Involved in eInvoicing creation, usage and exchange according to the national obligations for the private sector.
Benefits of using the service
The DIGITAL eInvoicing Community management service brings the following benefits to users of the service:
- Follow the policy updates and eInvoicing actors' feedback on implementation of the eInvoicing Directive: users are aware of the policy updates and can access shared experiences related to the adoption of eInvoicing.
- Allow engagement and exchanges about eInvoicing with other users (e.g. stakeholders can suggest topics and discussions held in the dedicated DIGITAL eInvoicing User Community)
- Reduce the learning curve and learn from others' experiences: Users can cooperate, access expertise and reduce the time and cost spent on implementing the eInvoicing Directive. This strongly fosters exchanges on best practices and lessons learned.
Documentation
DIGITAL eInvoicing Community management