About the serviceThe CEF DIGITAL eInvoicing Community management service aims to facilitate the adoption of the Directive 2014/55/EU on electronic invoicing by enabling interactions between the different types of users (e.g. public entities, solution providers and suppliers). The key objective of this service are to: ScopeThe scope of the CEF DIGITAL eInvoicing Community management service includes monitoring the eInvoicing pages/spaces and eInvoicing content and supporting the users. The table below covers the steps of this user journey. Step | Definition | Services |
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Discover | Use the collaborative space to understand the role, objective and services of the eInvoicing User Community | | Get informed | - Identifying their "user type" (e.g. Public entity, Solution provider, Supplier)
- Reusing the information about implementation and policy updates (country-specific or not)
- Getting in touch with the CEF DIGITAL eInvoicing Team² and Community members
| | Contribute | Share experiences related to the implementation of the eInvoicing Directive and research work undertaken by the CEF DIGITAL eInvoicing team | |
² The CEF DIGITAL eInvoicing Team includes the project managersmanager, the marketing team, the help service desk, and the onboarding manager. The CEF eInvoicing DIGITAL eInvoicing Community management service targets the following types of users: - Public entities (incl. EMSFEI memberscountry representatives) – Involved in the transposition and implementation of the Directive 2014/55/EU on electronic invoicing in public procurement and the adaptation of the EU the EU and national policies.
- Solution providers – Involved in the design, operation and implementation of eInvoicing systems/solutions compliant with the Directive 2014/55/EU and the European Standard (EN 16931-1:2017 semantic and CEN/TS 16931-2:2017 syntaxes).
- Suppliers –Involved – Involved in eInvoicing creation, usage and exchange according to the national obligations for the private sector.
The CEF DIGITAL eInvoicing Community management service brings the following benefits to users of the service: - Follow the policy updates and eInvoicing actors' feedback on implementation of the eInvoicing Directive: users are aware of the policy updates and can access shared experiences related to the adoption of eInvoicing.
- Allow engagement and exchanges about eInvoicing with other users (e.g. stakeholders can suggest topics and discussions held in the dedicated CEF DIGITAL eInvoicing User Community)
- Reduce the learning curve and learn from others' experiences: Users can cooperate, access expertise and reduce the time and cost spent on implementing the eInvoicing Directive. This strongly fosters exchanges on best practices and lessons learned.
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name | eInvoicing_Community management_Service Offering Descripton.pdf |
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page | eInvoicing Community management |
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space | DIGITAL |
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height | 250 |
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class | processpagenavbottom page-turner |
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