Welcome to the EBSI Help Desk
Now that you are connected please find below the different topics on which we can assist you. The communication once you enter your request will be done via email as you will be updated each time your ticket reaches a new support request.

Contact US
Ask a Early Adopter Programme/EBSI related question

EBSI Wallet Conformace Testing

Request to be a Node Operator
Fill the request to become a Node Operator of the EBSI network.
Node Operators
The following sections contain the different request types that you can submit as a Node Operator and the different spaces available for your activities.
- Onboarding where you will find the 2 mandatory steps to accomplish in order to be come a Node Operator
- Support where you will be able to report an issue or an incident
- Community where you can exchange with other Node Operators.
Request to connect to the network
Node Operator Help Desk
Report security issues or risks & vulnerabilities
Request to become a validator node
Community Space
Useful tools, services, resources, and a space for collaboration for Node Operators
EBSI FAQ
Decentralised identifiers (DIDs) are a new type of identifier that enables verifiable, decentralised digital identity. A DID refers to any subject (e.g., a person, organization, thing, data model, abstract entity, etc.) as determined by the controller of the DID. The design enables the controller of a DID to prove control over it without requiring permission from any other party. DIDs are URIs that associate a DID subject with a DID document allowing trustable interactions associated with that subject. They are based on the Self-sovereign identity paradigm.
As we build the European regulatory framework, in the transition from paper to digital, a key question arises: how to share official documents, called ‘evidences’ or ‘credentials’ in a way that can be trusted?
Blockchain changes the traditional pattern of data sharing due to its distributed nature, as opposed to a centralised information exchange protocol. Blockchain can act as a point of truth that supports the verification of the entities involved in the transaction and the authenticity of information without requiring real-time access to the source of the information.
EBSI's objective is leveraging on blockchain to accelerate the creation of cross-border services for public administrations and their ecosystems to verify information and to make services more trustworthy.
The European Blockchain Services Infrastructure (EBSI) is a network of distributed blockchain nodes across Europe. It is the first EU-wide blockchain infrastructure, driven by the public sector, in full respect of European values and regulations.
The EBSI nodes composing the network support multiple protocols (pluggable protocols) and a full set of APIs. The main protocols supported at the moment are Hyperledger Besu (with IBFT 2.0 consensus) and Fabric. See EBSI’s architecture in more details.