Monitoring
Digital Service Infrastructures
Connectivity
Online Dispute Resolution
The European Online Dispute Resolution (ODR) platform is a service that allows EU consumers and traders to solve disputes for online purchases in a simple, fast and affordable way. This provides an alternative to having to turn to court, which is beneficial for consumers, traders and EU and EEA countries associated to the programme in general.
You can download the latest ODR Monitoring Dashboard (Q4 2022) by clicking on the link below.