The Green Paper seeks the views on how to improve choice, transparency and competition in retail financials services to the benefit of European consumers and how to facilitate true cross-border supply of these services, so that financial firms can make the most of the economies of scale in a truly integrated EU market. It is also looking at and discussing the impact of digitalisation on retail financial services with a view to allow for growth of innovative solutions in this area in the EU.
All interested parties are invited to respond to the consultation, and in particular individuals and consumers. We are also expecting to receive contributions from consumer organisations, financial industry associations, financial firms, public authorities and other concerned stakeholders.
How to submit your response
Please note that in order to ensure a fair and transparent consultation process only responses received through the online questionnaire will be taken into account and included in the report summarising the responses.
Reference documents and other related consultations
- Responsible services:
- DG Financial Stability, Financial Services and Capital Markets Union
Unit D3 – Retail financial services and Payments
- Postal address:
- European Commission