Database of labour market practices
This database gathers practices in the field of employment submitted by European countries for the purposes of mutual learning. These practices have proven to be successful in the country concerned, according to its national administration. The European Commission does not have a position on the policies or measures mentioned in the database.
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Original Title: | Het stelsel van de dienstencheques voor buurtdiensten en –banen; Le système des titres-services pour les emplois et services de proximité |
Country: | Belgium |
Responsible body: | Federal ministry of Work, Employment and Social dialogue |
Name(s) of other organisations involved (partners / sub-contractors): | Federal Unemployment Benefit Agency; Voucher issuing company (contracted): currently Sodexo |
Start Year of implementation: | 2003 |
End Year of implementation: | Ongoing |
EU policy relevance: | The service voucher system is in line with the European Guidelines on supporting job creation by successfully transforming informal or undeclared work into regular employment and this in the sector of household services where there is large job creation potential. |
National labour market context: | The Belgian labour market has held up relatively well in the face of the crisis in Europe. According to LFS-data, unemployment rose from 7.0% in 2008 to 8.3% in 2010, but has since fallen back to 7.6% in 2012, achieving a better performance than the EU-15 (10.6%) and EU-27 (10.5%). However, employment rates are lower for the low-skilled, people older than 55 and immigrant workers. Unemployment for low skilled workers in 2012 stands at 14.2%, compared to 7.2% for workers with at least secondary education and only 3.5% for highly-educated workers. Target groups such as immigrant workers have difficulty integrating in the Belgian labour market. In the employment population workers born within the EU-27 represent 6.7% and those born outside the EU-27 6.9%. However, in the population of the unemployed, persons born inside the EU-27 represent 8.2%, while persons born outside the EU-27 represent 23.1%. |
Policy area: | Active labour market policies, Job creation, Labour market participation, Work-life balance |
Specific policy or labour market problem being addressed: | Household work in Belgium has been characterised by a high rate of undeclared work. On the other hand the inclusion of the low-skilled, women (partially) and migrant workers on the labour market has been difficult. Unemployment for low-skilled workers is almost double the rate of average unemployment. This measure aims at integrating these groups in the workforce and combat undeclared labour at the same time. |
Aims and objectives of the policy or measure: | The service voucher system has several goals:
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Main activities / actions underpinning the policy or measure: | The service voucher is essentially a wage cost subsidy for labour-intensive, low-skilled domestic work. All residents in Belgium can buy service vouchers from the issuing company in order to purchase domestic help, ranging from housecleaning, laundry and ironing, to sewing, meal preparation and transport for less mobile people. The activities paid with service vouchers are carried out by employees working for a company that is licensed as a service voucher company. These can be: commercial businesses, such as temporary work agencies or cleaning companies; companies working in the social sector, such as reintegration services; and public services, such as local welfare offices or communities. |
Geographical scope of policy or measure: | National |
Target groups: | Low-skilled people, Minority ethnic groups, Women |
Outputs and outcomes of the policy or measure: | The evaluation found a number of outcomes:
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