Launch of the EUDR Information System

Dear Subscriber,

We are pleased to announce the launch of the EUDR Information System. The system is now live and available for users to submit and manage Due Diligence Statements.

To access the LIVE Server of the Information System, please click on the following link: https://eudr.webcloud.ec.europa.eu/tracesnt/ Please take note that submitting Due Diligence Statements in the LIVE server is to cover only such products that are to be placed on the market or exported after the entry into application. Due Diligence Statements submitted in the LIVE server have legal value and their content can be subject to checks by Competent Authorities.

To help you get familiar with the system, we have also launched a replica training platform, called ACCEPTANCE Server. You can access this system by clicking on the following link: https://acceptance.eudr.webcloud.ec.europa.eu/tracesnt/  

We encourage you to take advantage of this resource to learn more about the system's features and functionality. Please note that, compared to Due Diligence Statements submitted in the LIVE server, the Due Diligence Statements submitted in the ACCEPTANCE server do not have legal value and cannot be used to fulfil obligations.

Both the LIVE Server and ACCEPTANCE Server are available in all EU languages.

The User Guide and training materials about the EUDR Information System are available under this link: The Deforestation Due Diligence Registry - European Commission. The Commission will announce further dates for the virtual trainings also on this website.

If you have remaining questions related to the registration into the System, or IT concerns after reviewing the User Guide and training materials, please send them to our dedicated functional mailbox at SANTE-TRACES@ec.europa.eu. This mailbox is monitored by our support team, who will be happy to assist you during working hours with any technical queries you may have.

For any other EUDR related questions, please consult the website dedicated to EUDR implementation: Deforestation Regulation implementation - European Commission.

Thank you for your cooperation.

Best regards,

ENV Deforestation Team