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3 comments
To benefit from eGovernment services, businesses and citizens need to have very high speed internet access. online services are increasingly complex and require downloading/uploading documents. Without reliable internet connections, citizens and business will revert to paper, as a reliable and time-proof solution to access their services. in addition, as they are not used to accessing government services online, they are unlikely to discover the existence of additional or complementary services they may also perform online.