To benefit from eGovernment services, businesses and citizens need to have very high speed internet access. online services are increasingly complex and require downloading/uploading documents...
Officers within public administrations need new skills and training to adapt local public services to the digital era and to work across sectors within the administrations and across borders.
Many of the older generation are left behind the digital revolution. There is a need to fund citizen courses on digital literacy - teach them to use the Internet.
