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In 2023, 25.8 % of EU enterprises used customer relationship management (CRM) software. In 2023, 15.3 % of EU enterprises ... Resource Planning (ERP) software, Customer Relationship Management (CRM) software and Business Intelligence (BI) software applications ...

about their customers (customer relationship management – CRM) (25 %). Slightly more than one in four enterprises ... #039;s database(s) on the cloud decreased by 2.6 pp and the use of CRM software applications decreased by 1.7 pp. ...

is implemented by the use of customer relationship management (CRM) applications. Furthermore, the analysis of data from ... for large enterprises (86.3 %). Customer relationship management (CRM) applications were used by one-fourth (25.8 %) of EU ...

lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A52023PC0160 CRM list from 2023] contains 34 materials; data on the EU’s self-sufficiency are available for eight of them. They show that in 2022, the EU’s self-sufficiency was highest for vanadium ...

or software of the enterprise (e.g. access to accounting, sales, orders, CRM), see Figure 5. Figure 5 shows that the situation differs when looking at the size of the enterprises. In particular, large enterprises more often provided their employees ...

planning (ERP) software applications; customer relationship management (CRM) software applications; security software applications; hosting the enterprise’s database(s); computing platform providing a hosted environment for application development, testing ...