23 November 2023 | Brussels, Belgium
Once-Only Forumfor Citizens
This focus group will be organised for a small group of citizens, including students, and recent graduates, to define their current user journey for cross-border administrative procedures and to test how the OOTS may help to improve this journey.
Practical information
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Location
Brussels, Belgium
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Date
23 November 2023
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Target groups
Age: 18+
Country of residency: All EU Member States
Characteristics: Citizens who have had previous experiences with cross-border administrative procedures in either:
- Application for a study financing for higher education, or
- Initial application for admission to public higher education, or
- Registration of a vehicle abroad.
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Fees
No fees are charged to participate in the focus group
Description
The focus group for citizens will be an onsite event gathering a small group of up to 15 citizens who live in a different EU Member State than their country of origin, to understand their experience with the procedures that they undergo when moving or studying abroad. Furthermore, the focus group participants will test the Once-Only Technical System (OOTS) firsthand and provide insights and recommendations to improve the OOTS user experience.
Projectathon agenda
How to register for the October Once-Only Technical System Projectathon
- 1
The Organising Team invites the National Coordinators register for the Projectathon event via an event registration form (using EU Survey). They share the link to the event registration form with each person joining the Projectathon from their team. It is mandatory for every participant of a Member State to fill in the event registration form (it is a pre-condition for getting access to the Gazelle platform).
- 2
The organising Team invites each of the persons registered in EU survey as participants to register in Gazelle. The MS team then identifies the MS Gazelle admin that will encode the organisation and users (team members) in the Gazelle platform (active participants only).
- 3
The MS Gazelle admin then select the relevant test session (October 2023) and add your System(s) Under Test (SUT) in the Gazelle platform (active participants only).
Past & Upcoming Forums
The Commission is organising forums for Citizens and forums for SMEs, each comprising of an onsite focus group and online forums discussing various cross-border procedures.
Once-Only Forum for Citizens Playbook
The Once-Only Forum Playbook provides complete overview of the forums, including background information on the OOTS, what to expect during the forums, and other important logistics information.