Health & social security

manual

The European Health Insurance Card Manual

The European Health Insurance Card (EHIC) allows EU citizens to access medically necessary state-provided healthcare during a temporary stay in any of the 27 EU countries, Iceland, Liechtenstein, Norway, Switzerland and the United Kingdom, under the same costs and conditions as a local resident.

The EHIC facilitates healthcare reimbursement under EU social security law. When EHIC holders receive treatment abroad, their home country's liaison body reimburses costs based on the visited country's rates. The EHIC serves as proof of insurance for reimbursement, and healthcare providers retain a copy.

This use case manual explains in practical terms how the EHIC will work with EU Digital Identity Wallets. It also provides links to relevant technical and legal resources.

  • 253 million

    EHICs in circulation in Europe in 2023

  • 1.83 million

    Practising physicians in the EU

  • 2.2 million

    Claims of reimbursement via EHIC per year

When will European Health Insurance Cards be verified?

Requesting healthcare services abroad:

If abroad in any of the 27 EU Member States, Iceland, Liechtenstein, Norway, Switzerland and the United Kingdom, an EHIC cardholder or a relative of one can receive healthcare at the same cost and under the same conditions as a local resident.


The costs of the healthcare received are reimbursed by the liaison insurance authority in the competent Member State (i.e., the Member State where the person is insured).

The EHIC user journey

Requesting healthcare services during temporary stay abroad

  1. 1.

    Anna, a Greek student and a frequent traveller within the EU, securely stores her digital EHIC in her EUDI Wallet.

  2. 2.

    While on a short trip to Lisbon, Anna experiences a sudden health issue and visits a nearby healthcare clinic.

  3. 3.

    At reception, the healthcare provider asks her to present her digital EHIC to confirm her insurance status.

  4. 4.

    The healthcare provider initiates the verification by displaying a QR code.

  5. 5.

    Anna scans the QR code with her EUDI Wallet, triggering a secure and standardised data-exchange flow.

  6. 6.

    Anna's EUDI Wallet verifies the provider's identity and prompts her consent. Once given, it securely transmits the EHIC and PID data.

  7. 7.

    After verification, Anna accesses healthcare services under the host Member State's conditions. The provider proceeds with admission and exchanges reimbursement information with the relevant social security institutions.

Key benefits

Citizens

  • Enhanced access: Smooth and secure access to healthcare across Europe is ensured.
  • Convenience: Provides citizens with an easy digital way to store, present, and verify their EHICs.
  • Reduced administrative burden: Makes it easier to request services and allows for the confirmation of insurance coverage in real-time.
  • More efficient reimbursement: Streamlines the reimbursement process and potentially digitalises processes.

Service provider

  • Streamlined verification: Enable immediate and reliable verification of EHIC validity and insurance coverage.
  • Operational efficiency: Reduce time and effort spent on manual checks, forms, and follow-up with foreign insurance institutions.
  • Reduced errors and fraud: Minimise risks of misidentification, data inaccuracies, and fraudulent card use.
  • Accelerated reimbursement: Digital processes enable faster submission and settlement of cross-border healthcare claims.
  • Improved patient experience: Quick, automated eligibility confirmation makes smoother patient admission and service provision possible.

Public authorities

  • Fraud prevention: Secure, verifiable credentials and auditable digital records help reduce fraud.
  • Revocation capability: Real-time revocation allows authorities to immediately invalidate lost, stolen, or invalid EHICs and prevent misuse.
  • Cross-border interoperability: Promote secure, harmonised data exchange between Member States' healthcare and insurance institutions.

The legal and technical implementation of European Health Insurance Cards

Current implementation of European Health Insurance Cards per Member State.

Member States' social security institutions have been issuing social security documents, such as the EHIC and Standard forms for social security rights, in physical formats (plastic or paper) at a national level since 2004.


Who piloted this use case?

The Large Scale Pilot DC4EU developed the EHIC use case for EU Digital Identity Wallets.

Legislation behind European Health Insurance Cards

Key legislation that makes EHIC possible

  • Regulation (EC) No 883/2004 modernises the rules on the coordination of Member States’ social security systems.
  • Regulation (EC) No 987/2009 lays down the procedure for implementing Regulation (EC) No 883/2004.
  • Decisions S1 and
  • S2 of the Administrative Commission for the coordination of social security adopted in June 2009 establish the design and specifications of the European Health Insurance Card and the provisional replacement certificate.
  • Decision S11 of the Administrative Commission for the coordination of social security adopted in December 2020 lays down refund procedures for the implementation of articles 35 and 41 of Regulation (EC) No 883/2004.
  • Insured persons are entitled to receive EHICs under the provision of Regulations 883/2004 (Articles 19, 27(1)) and 987/2009 (Article 25(A) and (C)). The issuance of EHICs in the EUDI Wallet is neither mandated nor prohibited by Union law.

Next steps

The European Commission's 2026 Work Programme includes a legislative proposal for the European Social Security Pass (ESSPASS) as part of a broader "Fair labour mobility package". This initiative, scheduled for Q3 2026, aims to digitise social security coordination attestations and facilitate the exercise of social security rights for people working or moving within the EU.

Technical standards

Work on the technical standards was carried out by DC4EU.

This work built on the existing infrastructure and processes for the issuance, presentation and verification of EHIC information while adding support for revocation.

Data model, format and proof mechanisms

DC4EU has piloted the EHIC attestation using the specifications found in IETF SD-JWT-VC credential format. The data model is based on the W3C Verifiable Credentials Data Model.

For the proof mechanism, the JWT proof type is utilized in accordance with OID4VCI, implemented with ES256 encryption

Verification

Currently, the verification of the EHIC is performed through visual inspection of the physical plastic card or by utilising scanning technologies, such as Optical Character Recognition (OCR), to extract data for further processing. The plastic card has been specified in such a way that these technologies can be applied.

In some countries, hardware and software systems are already in place for verifying the national insurance card, which serves as the domestic counterpart to the EHIC. This existing infrastructure could potentially be upgraded to enable the verification of the EHIC as well.

Want to dive deeper?

Download the full-length European Health Insurance Cards manual to find detailed technical and legal information that will help you get ready to make the most of this use case.

Download detailed EHIC Use Case Manual

Synergies with other EUDI use cases

Identification

Identification in proximity scenarios

Secure in-person identification for services where the transaction requires strong assurance of identity.

Discover the Identification in proximity scenarios use case

Banking & payment

Payment authentication

Enables online payments to be authorised via an EUDI Wallet.

Discover the payment authentication use case

Health & social security

e-Prescription

Identify yourself in order to access e-prescriptions stored and presented via an EUDI Wallet.

Discover the e-Prescription use case

Discover more use case manuals

Core functionality

PID-based identification in online services

Secure identification to an online service using the PID stored in an EUDI Wallet.

Discover the PID use case

Core functionality

Use of a pseudonym in online services

Interact with digital platforms without revealing your full identity, unless legally or functionally required to.

Coming soon

Core functionality

eSignature

Create qualified electronic signatures with the same legal validity as a handwritten signature.

Discover the eSignature use case

Travel

Mobile Driving Licence (mDl)

Proof of an individual's right to drive a certain kind of vehicle.

Discover the mDl use case

Consumer

Age verification

Prove you are above a specific age threshold (e.g., over 16, 18, or 21) using a verifiable digital credential.

Discover the age verification use case

Travel

Digital Travel Credential (DTC)

A digital representation of the user’s identity document such as an identity card, passport or another travel document

Discover the Digital Travel Credential use case

Travel

European Parking card (EPC)

Issued to persons with disabilities, recognising the right to certain reserved parking conditions and facilities.

Discover the EPC use case

Health & social security

European Disability Card

Serves as proof of recognised disability status/entitlement to disability services.

Discover the Disability Card use case

Education

Educational credentials

store, manage, and present digitally verifiable education-related credentials, like diplomas and certificates.

Coming soon

Legal representation

Natural or legal person representation

Enables users to act on behalf of another individual or an organisation using digitally verifiable credentials.

Coming soon

Consumer

Ticket or pass

Store, manage, and present digital tickets and access passes, like boarding passes or event tickets.

Coming soon

Travel

Vehicle Registration Certificate (VRC)

Proves the registration and legal compliance of a vehicle with national and European road transport regulations.

Coming soon

Health & social security

Public warnings

Enables trusted public authorities to issue real-time or scheduled warnings and alerts, like for natural disasters.

Coming soon

Education

European student card

Enables students to store and present their student status.

Coming soon

Banking & payment

Open bank account

Enables individuals to open a bank account online using their EUDI Wallet.

Coming soon

  • No labels