Service Providers EU Digital Identity Wallets will transform how you verify your users, making verification fast, secure and pain-free. Find out how your public or private sector organisation can benefit from secure and seamless authentication. Service providers are public or private sector organisations that request data from an EU Digital Identity Wallet before granting access to a service. Here are a few examples, among many other use cases and sectors: A local authority verifying the address and identity of a new resident. A bank requesting Person Identification Data (PID) information before opening a new customer's bank account. A university requesting an education certification before enrolling a student into a post-grad program. A hospital requesting a foreign patient's European Health Insurance card. A company checking that its suppliers' representatives are mandated and legitimate. A hotel requesting PID data from a guest. An electronics store using PID data to register customer SIM numbers. EU Digital Identity Wallets offer a robust set of features enabling your organisation to: Authenticate Authenticate the identity of users. Share data Request specific data from your users. Create Qualified Electronic Signatures and Seals Users can sign or seal documents with legal recognition with their wallets. Check the authenticity of a wallet Service providers can verify the authenticity of any individual wallet they interact with. Enhance user privacy
The selective disclosure of attributes, and pseudonymous authentication features of the wallet enhance user's privacy. Read our
security and privacy page
for more details.
Thanks to these features your organisation will benefit from: Reduced customer authentication costs
Wallets will provide a secure and reliable means of
authentication that works across the EU, your organisation can reduce its costs and increase its users.
Easier GDPR compliance The built-in privacy preserving features of the wallets will simplify GDPR compliance. Reduced administrative burden Less time spent on managing and requesting data from users enables more focus on delivering products and services. Enhanced security
Advanced cryptographic methods and strict certification rules ensures you can always
check the authenticity of who you interact with in the ecosystem so your organisation's data is protected.
The digital documents displayed above contain fictitious data and are for illustration purposes only. PID Personal information like a name and date of birth used for identification. Digital ID Jane Doe • Active QEAA A document proving something about the user issued by an organisation that has performed additional steps to ensure its trustworthiness, for example a university diploma.They have the legal validity of a paper document. Driving License AM-B • Active Pub-EAA A document proving something about the user issued by or on behalf of a public sector body, for example a residency permit. They have the legal validity of a paper document. Professional certification Organism • Active EAA Less sensitive documents like a gym membership card or train tickets. Gym Membership Super Fitness • Active A user decides to access an online service or portal. They choose to authenticate themselves using their EU Digital Identity Wallet. After verifying the authenticity of the service provider, the user's wallet displays the specific data requested for authentication. The user confirms by entering their choice of wallet verification e.g. a PIN. The user can now access the service provider's services. A user decides to present a specific digital document to a service provider. The user shares a QR code from their wallet, which is scanned by the service provider. The wallet displays the specific data requested from the service provider. The user confirms by entering their PIN. The service provider verifies the authenticity of the user’s digital document. To be able to request and receive data from EU Digital Identity Wallets you will need to build software that is in line with the wallet's specifications. You can get ready to do so by already familiarising yourself with the technical specifications.
To become a recognised service provider for the EU Digital Identity Wallet ecosystem you
must register in the Member State where you are established, in addition to following the other requirements listed here. More details will be provided as soon as they are made available.
Inform the Member States of any changes to the information provided during registration without delay. Here is how certification will ensure service providers always know who can be trusted in the EUDI ecosystem: May 2024 Enforcement of the Regulation
The EU Digital Identity Framework Regulation
entered into force on 20/05/2024.
May 2025 Enforcement of the Implementing Acts Implementing Acts will soon enter into force by the end of May 2025. End of 2026 Launch of the wallets Member States are required to provide European Digital Identity Wallets within 24 months of the entry into force of the Implementing Acts.
You can tentatively expect to find wallets available by the end of 2026.
If you have any questions on your role as a service provider, you can reach out to us via our Help Desk. Just fill in the form and we will get back to you as soon as possible.EU Digital Identity Wallets for service providers
Are you a service provider who can benefit?
Public administration
Banking
Education
Healthcare
Know your customer (KYC)
Travel
Telecommunications
Seamless customer authentication and verification
The types of data a service
provider can request from a walletPerson Identification Data
Qualified Electronic Attestation of Attributes
Public Body Authentic Source Electronic Attestation of Attributes
Electronic Attestation of Attributes
Discover how to request data
from a wallet
Online identification and authentication
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Presenting a digital document
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Get ready to build
Your obligations as a service provider
Registration Requirements
Operational Requirements
Ongoing Obligations
Certification ensures you know who to trust in the EUDI ecosystem
When will you be able to use EU Digital Identity Wallets?
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