This is part of a new series of short, easy-to-read factsheets on the 10 Commission priorities. It sets out in simple terms what the refugee crisis is, its implications, and what the EU is doing to tackle the problem. These factsheets are specifically designed to be useful for Representations and Europe Direct Information Centres as hand-outs for the general public. The factsheets will be limited to 4 pages and will be available in all 24 official languages.