Employment, Social Affairs & Inclusion

News 08/11/2018

Making key products and services accessible across the EU: Statement by Commissioner Thyssen following agreement between EU institutions

Today, the European Parliament and the Council came to a provisional agreement on the Commission's proposal for a European Accessibility Act, which will make many everyday products and services accessible to persons with disabilities.

Marianne Thyssen, EU Commissioner for Employment and Social Affairs,

Commissioner for Employment, Social Affairs, Skills and Labour Mobility, Marianne Thyssen, welcomed the agreement with the following statement:

"Today we have made another important step towards a fairer and more social Europe.  Following today's provisional agreement, the European Union is set to become a more accessible place to live and work for persons with disabilities.

Concretely, we have agreed on the establishment of common accessibility requirements for key products and services such as phones, computers, payment terminals or self-service terminals, banking services, electronic communications including the 112 emergency number, access to audio-visual media services, e-books, e-commerce and some elements of transport services.

The European Accessibility Act establishes the world's largest market for accessible products and services. This will have a positive impact on the lives of more than 80 million Europeans with disabilities. It will also make it easier and more attractive for businesses to sell accessible products and services in the European Union and abroad.

By agreeing on the European Accessibility Act, the European Union is showing its firm commitment to implement the UN Convention on the Rights of Persons with Disabilities.

I wish to thank all parties who made this result possible, and would like to acknowledge in particular the efforts made by the Austrian Presidency and its predecessors on behalf of the Council, as well as Rapporteur Morten Løkkegaard and the shadow Rapporteurs on behalf of the European Parliament.

I hope this agreement will be confirmed quickly, so that we can make a real difference in the lives of millions of European citizens."

Next steps

The agreement will be submitted to the Council's Permanent Representatives Committee (Coreper) for approval. Once the Member States' Permanent Representatives confirm the agreement, the European Parliament will vote in the plenary session and the Council will conclude by the final adoption.


More than 80 million people in the EU are affected by a disability to some degree. Accessibility is a precondition for their equal participation and active role in society. It also contributes to ensure smart, sustainable and inclusive growth. The European Accessibility Act was proposed by the European Commission in December 2015 in order to bring benefits both for persons with disabilities and for businesses producing relevant products and services.


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