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European Commission and Member States' consumer authorities call on Volkswagen to fully deliver on its commitment to repair the affected cars

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Consumer policy

date:  19/12/2017

Today, European consumer authorities announced that Volkswagen committed to continue and speed up the repair, free of charge, of the remaining cars affected by the Dieselgate in 2018. This is a result from their joint letter sent last September to the CEO of Volkswagen, urging the group to swiftly repair all affected cars. Commissioner Jourová said: "Volkswagen has not fully delivered on its commitments and needs to do much more for EU consumers. Now we need to draw the right lessons from the Volkswagen case, strengthen consumer's hands and the enforcement of EU law. And we will propose new ways for groups of consumers to defend their interests more effectively, especially when they face large companies. These proposals will be included in the New Deal for consumers I plan to announce in spring of 2018." The Member States' consumer authorities required Volkswagen to improve the level of repair, as it reaches by now 73% of cars across the EU

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