Assess interoperability of your digital public service with new ISA² online tool

Would you like to know how well your digital public services interact with other services and systems? The European Commission just launched the Interoperability Maturity Assessment of a Public Service (IMAPS), an online survey open to all public administrations free of charge. IMAPS helps public service owners evaluate, improve and consider all key interoperability aspects of their digital public service.

Nowadays, public administrations no longer exist in isolation. Every organisation interacts with many other administrative bodies, often across borders and sectors, and share and utilize services, data, and business processes with them. In other words, the interoperability of public administrations has become essential.

IMAPS offers an easy way to assess interoperability of public services, such as online tax filing, online business registration, online change of address, etc., and provides recommendations for improvement. It is an enhanced successor of the Interoperability Maturity Model (IMM), which has been earlier successfully used by multiple organisations. It is designed for services at all government levels: international, national, regional and local.

IMAPS consists of:

1. A compact and user-friendly self-assessment through the IMAPS online survey. This 30-minute questionnaire takes the context of your public service into account, examines how the service is delivered, how it consumes existing services and how it is managed.
2. On completion of the IMAPS, the Results Output offers tailored recommendations and confidential improvement guidance.

ENTER IMAPS SURVEY
 

Benefits of using IMAPS

• Evaluation how well a digital public service is able to interact with other organisations to realise mutually beneficial and agreed common goals through the exchange of information and reuse of services
• Immediate insight into a public service’s interoperability and tailored recommendations on how to improve its interoperability where necessary
• Opportunity to know and improve the interoperability of a public service at any point in time throughout the lifecycle of the public service
• On-demand peer comparisons with other public services’ interoperability maturity
• Applicable to any digital public service across any domain from open data portals, to eVoting platforms, to public procurement services, and more

Those who have used previously the IMM can compare the new result to the IMAPS result and see if the maturity of their service evolved. IMAPS is an action supported by the European Commission's ISA² Programme. It is fully aligned with the new European Interoperability Framework (EIF).

More about IMAPS
IMAPS Solution on Joinup
 

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