ISA² - Interoperability solutions for public administrations, businesses and citizens

Adopted today: New European Interoperability Framework


The European Commission has adopted today the new European Interoperability Framework (EIF) which will help European public administrations to coordinate their digitisation efforts when delivering public services.

An official presentation of the framework will be made later today, at the Digital Day in Rome, together with other initiatives that aim to promote cooperation between EU Member States to better prepare society to reap the full potential of the digital transformation. The presentation will be given by Gertrud Ingestad, Director-General of DG Informatics and Antonio Samaritani, Director General, Agency for Digital Italy (AgID).

Many EU Member States are digitising their public administrations to save time, reduce costs, increase transparency, and improve the quality of services that they offer to citizens and businesses. Doing this in a coordinated way ensures that the public sector is not only digital but also interoperable. The EU framework published today will help Member States to follow a common approach when making their public services available online, also across countries and policy areas. This will contribute to reducing bureaucracy for people and businesses, for example, when requesting certificates, enrolling to services, or handing in tax declarations. 

Andrus Ansip, Vice-President of the European Commission for the Digital Single Market, said: "The new European Interoperability Framework gives specific guidance for setting up interoperable digital public services. Its application by European public administrations will ensure seamless services and information flows locally, nationally and across the European Union. It will make it easier for people and businesses to communicate with their administration and those of other Member States, to declare a change of address for example." 

The framework, which has been developed under the ISA² programme of the European Commission, includes a set of 47 concrete recommendations that can help public administrations to increase their interoperability. The application of the framework by European public administrations will ensure that their services are standardised, automated, streamlined and provided securely in less time and with less effort.

Further information on the EIF can be found here.

For questions please contact


European Interoperability Framework
Thursday, 23 March, 2017