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ICT usage in enterprises (isoc_e)

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National Reference Metadata in Single Integrated Metadata Structure (SIMS)

Compiling agency: Statistical Office of the Republic of Serbia

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Data on the Information and Communication Technologies (ICT) usage and e-commerce in enterprises are survey data. They are collected by the National Statistical Institutes or Ministries and are in principle based on Eurostat's annual model questionnaires on ICT usage and e-commerce in enterprises.

The legal basis for ICT enterprise statistics for survey year 2025 is Commission Implementing Regulation (EU) 2024/1883 of 9 July 2024 laying down the technical specifications of data requirements for the topic 'ICT usage and e-commerce' for the reference year 2025. Large part of the data collected is used to support measuring the implementation and monitoring of the EU’s digital targets for 2030, set by the Digital Decade Policy Programme.

Four of the key performance indicators (KPIs) of the current programme stem from the statistics for which the implementing and delegated acts are enclosed for adoption: Artificial Intelligence, cloud, data analytics and the digital intensity index (DII) - a composite indicator reflecting the digital transformation of business

The aim of the European survey on ICT usage and e-commerce in enterprises is to collect and disseminate harmonised and comparable information at European level.

 

Name of data collection
ICT usage and e-commerce in enterprises.

16 March 2026

The model questionnaire on ICT usage and e-commerce in enterprises provides a large variety of variables covering among others the following topics:

  • Access and use of the Internet
  • E-commerce sales
  • Data utilisation and analytics
  • Use of cloud computing services
  • Artificial intelligence
  • ICT and the environment.

The annual model questionnaires and the European businesses statistics compliers’ manual for ICT usage and e-commerce in enterprises comprise definitions and explanations regarding the topics of the survey.

Link to the publications section: Publications - Digital economy and society - Eurostat

Enterprise.

Target Population

As required by Annex of the Commission Implementing Regulation, enterprises with 10 or more employees and self-employed persons are covered by the survey.

For micro-enterprises see the sub-concepts below.

Detailed information on the provision of data on NUTS 2 regional level is available in “Annex I. Completeness“.

All territory of the Republic of Serbia (without Kosovo)

We have used same reference period which was defined in the model questionnaire.

Comments on reliability and representativeness of results and completeness of dataset

These comments reflect overall standard errors reported for the indicators and breakdowns in section 13.2.1 (Sampling error - indicators) and the rest of the breakdowns for national and European aggregates, as well as other accuracy measurements. The estimated standard error should not exceed 2pp for the overall proportions and should not exceed 5pp for the proportions related to the different subgroups of the population (for those NACE aggregates for the calculation and dissemination of national aggregates). If problems were found, these could have implications for future surveys (e.g. need to improve sampling design, to increase sample sizes, to increase the response rates).

Detailed information is available in “ Annex II.  Accuracy “ - related to European aggregates, comments on reliability and use of flag.

Percentages of enterprises, Percentages of turnover, Percentages of employees and self-employed persons, Million RSD.

Grossing-up procedures: No grossing up procedures have been performed other than standard weighting procedure.

  • Frame population description and distribution: For more information see concept 18.1.1.
  • Sampling design - Sampling method

Description of the sampling method used (e.g. stratified random sample, quota sampling, cluster sampling; one-stage or two-stage sampling) and information which variables were used to stratify, the categories of those variables, in particular for the NACE Rev. 2 categories related to the "possible calculation of European aggregates", and the final number of strata:

In this survey, the stratified simple random sample is used. Strata are defined by cross-classifying:

    • 4 territorial units NUTS2 level (Belgrade Region, Vojvodina Region, Šumadija and Western Serbia, Southern and Eastern Serbia);
    • 3 size classes as defined in balance sheets (small, medium, and large enterprises);
    • 32 aggregated classes defined according to the Classification of Activities

(agg01 = 10,11,12; agg02=13,14,15; agg03=16,17,18; agg04=19; agg05=20; agg06=21, agg07=22,23; agg08=24,25; agg09=26; agg10=27; agg11=28; agg12=29,30; agg13=31,32,33; agg14=35; agg15=36,37,38,39; agg16=41,42,43; agg17=45; agg18=46; agg19=47; agg20=49,50,51,52,53; agg21=55; agg22=56; agg23=58,59,60; agg24=61; agg25=62,63; agg26=68; agg27=69,70,71; agg28=72; agg29=73,74,75; agg30=77,78,80,81,82; agg31=79; agg32=951);

    • 2 size classes according to the number of employees in balance sheets (census units and noncensus that are randomly selected).

The final number of strata is 385.

  • Gross sample distribution: Detailed information is available in “ Annex III. Sample and standard error tables 2025 “ (Worksheet: GROSS SAMPLE).
  • Net sample distribution: Detailed information is available in “ Annex III. Sample and standard error tables 2025 “ (Worksheet: NET SAMPLE).

Annual

See detailed sections below.

The model questionnaire is generally used by the countries that conduct the survey on ICT usage and e-commerce in enterprises. Due to (small) differences in translation, in the used survey vehicle, in non-response treatment or different routing through the questionnaire, some results for some countries may be of reduced comparability. In these cases, notes are added in the data.

Detailed information on differences in the wording of the questions in the national questionnaires is available in “ Annex I. Completeness “ - worksheets related to questionnaire, coverage, additional questions.

Comparability between regions:

The survey methodology, questionnaire and data collection procedures are applied uniformly across the entire territory of Serbia. No differences in wording of questions, routing, survey vehicle or treatment of non-response that could affect the comparability of results have been identified. Therefore, the results are considered fully comparable between regions.

Detailed information on the provision of data on NUTS 2 regional level is available in “Annex I. Completeness“ – worksheets related to regional data.

See detailed section in the full metadata view.