eInvoicing Services

eInvoicing Stakeholders onboarding

About the service

The DIGITAL eInvoicing Stakeholders onboarding service aims to facilitate the adoption of the Directive 2014/55/EU on electronic invoicing in public procurement, by promoting various services offered by the DIGITAL eInvoicing team.

The DIGITAL eInvoicing activities primarily focuses on Business to Government interaction (B2G); it can also support Government-to-Government interactions (G2G).

Scope

The table below presents an overview of the onboarding phases and the corresponding services offered by DIGITAL eInvoicing.

Phase	Step	Definition	Services
On-board stakeholders	Discover	Raise awareness of DIGITAL eInvoicing services, incl. its actors, specificities, goals and benefits.	Publication of news items about eInvoicing and related topics on the DIGITAL website Publication of the recurrent DIGITAL eInvoicing bulletin (newsletter)
On-board stakeholders	Explore	Based on the user type (public entity, solution provider or supplier), users explore the most suitable onboarding service(s) for them.	DIGITAL eInvoicing Knowledge Base DIGITAL eInvoicing Country factsheets eInvoicing “Get started”
Stakeholders' follow-up	Use	Users implement the eInvoicing Directive and the accompanying standard on electronic invoicing, supported by information available online and supported by the eInvoicing onboarding manager.	DIGITAL eInvoicing Service Desk, Support and Conformance testing services eInvoicing training Webinars & online events Documentation

Who can use the service?

The DIGITAL eInvoicing Stakeholders onboarding service targets the following types of users:

Public entities – Involved in the transposition and implementation of the Directive 2014/55/EU on electronic invoicing in public procurement and the adaptation of EU and national policies.
Solution providers – Involved in the design, operation and implementation of eInvoicing systems/solutions compliant with the Directive 2014/55/EU and the European Standard (EN 16931-1:2017 semantic and CEN/TS 16931-2:2017 syntaxes).
Suppliers – Involved in eInvoicing creation, usage and exchange according to the national obligations for the private sector.

Benefits of using the service

Users of the DIGITAL eInvoicing Stakeholders onboarding service benefit from:

Targeted and on-demand engagement activities: Users benefit from targeted activities aimed at increasing stakeholder knowledge about DIGITAL eInvoicing (e.g. training, webinars and info sessions);
Facilitated adoption process of the EN: Users benefit from hands-on experience and best practices related to the implementation of the European Standard on electronic invoicing through dedicated eInvoicing events and access to eInvoicing experts. In addition, there is an active eInvoicing community (online) that provides access to useful information;
Reduced learning curve: Users benefit from access to the DIGITAL eInvoicing team’s expertise and save time and cost during the implementation process of the eInvoicing Directive.