To prevent and counter the spread of illegal hate speech online, in May 2016, the Commission agreed with Facebook, Microsoft, Twitter and YouTube a “Code of conduct on countering illegal hate speech online” to help users notifying illegal hate speech in this social platforms, improve the support to civil society as well as the coordination with national authorities.
The four platforms agreed to assess the majority of users’ notifications of in 24h also respecting EU and national legislation on hate speech and committed to remove, if necessary, those messages assessed illegal. The four Companies also agreed to further work on improving the feedback to users and being more transparent towards the general society.
Between 2018 and early 2019 Instagram, Google+, Snapchat, Dailymotion and jeuxvideo.com announced the intention to join the Code of conduct.
Please find below the text of the Code of Conduct in 23 official languages of the European Union:
For information consult our Q&A on the Code of Conduct on countering illegal hate speech online.
To view the full result, please consult the Factsheet on the 2nd evaluation.
- Minutes of the 12 March 2018 meeting of the Subgroup on countering hate speech online
- European Commission and IT Companies announce Code of Conduct on illegal online hate speech, 31 May 2016
- Code of Conduct on illegal online hate speech - Questions and Answers, 23 June 2016
- Concept note establishing the sub-group on countering hate speech online
- Fighting illegal online hate speech: first assessment of the new code of conduct, 6 December 2016
- Code of Conduct on countering online hate speech – results of evaluation show important progress, 31 May 2017.
- Results of 3rd round of monitoring on the EU Code of conduct – January 2018
- Minutes of the 25 October 2017 meeting of the Subgroup on countering hate speech online
EU funded projects
Recent projects on online hate speech:
- Platforms, Experts, Tools: Specialised Cyber-Activists Network (sCAN)
- Social and Emotional Learning for Mutual Awareness (SELMA)
- International Network Against Cyber Hate (INACH)