skip to main content
European Commission Logo
en English
Newsroom

Overview    News

Join us for an interactive webinar about the Client Centricity Programme!

Earlier this year the EU started a reflection on client centricity and precisely, how to improve and personalise your experience in the F&T Portal. We are now working on a number of improvements and would like to show you some of them on a dedicated webinar on 14 December from 10:00 to 10:45 CET.

date:  08/12/2022

 

Dear clients of the Funding & Tenders Portal,

 

As most of you are probably aware, earlier this year the EU started a reflection on client centricity and precisely, how to improve and personalise your experience in the F&T Portal. The EU Commission would like to make access to our multiple funding programmes – ranging from health and culture to climate, digital and energy – easier and more engaging.

 

We reached out to you back in June and invited you to participate in virtual feedback sessions, where you shared with us what you like and what can be improved in the F&T Portal. Your feedback was very useful and helped us to take concrete steps forward.

 

We are now working on a number of improvements with the aim to improve our clients’ experience, and we would like to invite you to join us for an interactive webinar on 14 December from 10:00 to 10:45 CET. We will be happy to share with you some ongoing developments, in particular regarding the search functionality. You will be able to ask questions that will be covered in the order of appearance, and subject to the time and number of attendees. So do secure your spot as soon as you can!

 

What can you expect?

  • To discover what functionalities are a priority based on your feedback,
  • To understand how your Portal information feeds the improvements on the search tool,
  • To learn about a new recommendation system – How will it work in practice?
  • To learn about the next steps towards the optimisation of the F&T Portal.

 

Please register via this link as soon as possible (deadline 13 December by 17h CET) so that we get an idea of the number of participants: EUSurvey - Test (europa.eu) Thank you J

 

We look forward to seeing you next week!

The F&T Portal team