ICT 2014: Digital Now! 

18 November 2014 

About ICT 2014: Digital Now!

The ICT Conference is the one landmark public event of the European Commission's IT department (DIGIT). This year's 8^th edition will look in particular at how innovation should help public administrations face the challenges ahead as regards performance, engagement with citizens and keeping up with technological progress while being aware of security issues.

09:30 – 09:45

Introduction

Welcome

Isabelle Krauss  Head of Unit "IT Governance and Communication", DIGIT

Stephen Quest  Director General, DIGIT

TRACK 1: TRANSFORM

Our society is in the middle of a profound paradigm shift driven by the emerging digital industrial economy. The digital transformation will affect almost every aspect of our lives and it will have profound impact on the content of public policy, the ways of interacting with stakeholders, the way people work together in public administrations and the role of public administration as we know it. There is a need to explore ICT's potential to drive digital transformation in the public sector.

TRACK 2: SECURE AND OPTIMIZE

Public sector organisations are under increasing pressure to simplify business processes, deliver new and innovative services, comply with changing mandates and improve mission delivery and sector performance - all while keeping a limited budget in check.
Improved infrastructure security, unprecedented on-demand scalability, 100% availability, infrastructure optimisation, cloud enabling and enhanced performance of content delivery are just some of the technological challenges the public sector is facing while optimising its delivery.

TRACK 3: INNOVATE

Public administrations are facing extraordinary domestic and global challenges. There are positive trends in the ways that public administrations are innovating in response to this new landscape. Innovation can enhance the work of the public sector because it offers new possibilities to reformulate old ideas, new ways to see the machinery of the public sector, breaking down policy dead-locks and bringing together new partners to create and implement policies.

14:00 – 14:30

How digital technologies change the nature of policy making

Keynote: Anne Glover
Former Chief Scientific Advisor to the President of the European Commission

Business process management and data science

Keynote: Prof. Wil van der Aalst
Professor of Information Systems at the Technische Universiteit Eindhoven

Prototypes of an inclusive digital society

Keynote: Gesche Joost
Professor of Design Research at University of Arts, Berlin. 

14:30 – 14:50

Digital engagement

Emer Coleman 
Business Development Director at Transport API, Founder of DSRPTN

The role of big data in solving cyber security challenges

Nick Coleman
Global Head of Cyber Security Intelligence at IBM

Use technology wisely, put people first

Louisa Heinrich
Founder of Superhuman Limited 

14:50 – 15:10

How to be customer centric on the web

Gerry McGovern
Founder and CEO of Customer Carewords

Why your IT project might be riskier than you think

Alexander Budzier
Researcher at BT Centre for Major Programme Management, Saïd Business School, University of Oxford

Why your children don't understand your job 

Koen Delvaux
Head of Consumer Innovation Manager at Proximus and co-founder of Mobile Vikings