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Document Database

This database is intended to make available documents relating to European Union employment, social affairs and inclusion policies. In addition to EU policy documents and reports, you will find studies, speeches and descriptions of EU-funded projects.

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Document Database  

Publications catalogue

Latest Publication

 

Practitioner’s toolkit to assist PES with the development of customer satisfaction measurement systems

This toolkit is intended to assist public employment services (PES) in designing and implementing their approach to measuring customer satisfaction. It provides concrete guidance and tools to develop customer satisfaction measurement systems from scratch or to review and refine existing systems.

Publications catalogue

 

Periodicals catalogue

Latest Periodical

 

Social Agenda 44 - Integrating refugees

Integrating refugees into EU countries' labour markets is both a challenge and an opportunity. Social Agenda n°44 explains why and highlights the need to accelerate and deepen the integration process. The new sense of urgency brought about by the refugee crisis could bring new light and extra impetus to addressing wider issues such as unemployment, skills matching, a diminishing workforce, poverty, gender inequality and other forms of discrimination. It also takes a look at the

Periodicals catalogue

 

Legislation

Legislation

This website provides information about European Union employment, social affairs and inclusion legislation in the following areas:

The full texts of European legislation (Directives, Regulations, Decisions etc…) and other official documents (Communications etc…) are available from the EU's Eur-Lex website.

 

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