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Overview of ISA Actions

Cluster 'Trusted information exchange'

Improving semantic interoperability in European eGovernment systems

black computer keyboardPromoting semantic interoperability amongst the European Union Member States

Action 1.1

Improving cross-border access to government data

backup folderAccess to base registries

Action 1.2

EU-wide interoperability of electronic identities

A macro closeup of a computer screen with a username and password text box.ECAS-STORK integration

Action 1.4

Developing electronic procurement for Europe

keyboardCIPA - Common Infrastructure for Public Administrations Sustainability (Including PEPPOL) – formerly called "PEPPOL Sustainability"

Action 1.6 – 1.19

Promoting the take-up of pan-European electronic procurement

keyboarde-PRIOR electronic procurement platform

Action 1.7

Permitting secure document workflows between EU and national institutions

Illustration showing a gearing mechanism connecting locked electronic devices and a hand unlocking one of them - ©FotoliaTrusted Exchange Platform – e-Trustex

Action 1.8

eSignature tools to support cross-border access to eServices for businesses

Finger pressing ‘verify’ on a keyboard - © iStockTSL and eSignature creation/verification tools

Action 1.9

Flexible administrative cooperation platform

IMI logoIMI – the Internal Market Information System

Action 1.10

Managing and supporting the exchange of information

Lock symbol on screenGENIS – Generic Interoperable Notification Services

Action 1.11

Reusable tools for information collection

Illustration showing multiple hands raising topped by dialogue boxes - ©FotoliaOpen source software to support the European Citizens' Initiative

Action 1.12

Open Source software for editing legislation

keyboardLEOS – Legislation Editing Open Software

Action 1.13

Development of a new cross-sector information system

A collage of technology related images showing people working with computersSOLVIT – effective problem solving in Europe

Action 1.14

Making administrative data available for reuse

Magnifying glass over the world map - Europe zoomOpen Government Data

Action 1.15

Facilitating the exchange of legislation data in Europe

Hand holding magnifier at on-screen document and zooming on check mark - ©FotoliaEuropean Legislation Identifier (ELI)

Action 1.21

Cluster 'Interoperability architecture'

Towards a European Interoperability Architecture

Multicolor cubic blocks forming a bigger cube - © Thinkstock -f9photosElaboration of a common vision for a European Interoperability Architecture – EIA

Action 2.1

Achieving a modern ICT standardisation policy

Rating panel showing score Excellent highlighted - © thinkstock -olm26250CAMSS - Common Assessment Method Standards and Specifications

Action 2.2

Towards secure digital communication across networks

keyboard buttons-accessPublic Key Infrastructure (PKI) Services

Action 2.3

Strengthening the EU’s telecommunications backbone

Skydivers in circular formation - © Thinkstock - Digital VisionData communication network service – sTESTA

Action 2.4

Continual support and service improvements for online communities

Illustration showing individuals working over a secure network - © iStockphoto - Tom De SpiegelaereCIRCABC – Communication and Information Resource Centre for Administrations, Businesses and Citizens

Action 2.5

Help and advice on living, working and travelling in the EU

mouseYour Europe – facilitating the reuse of national content

Action 2.7

Machine Translation Service

MT@EC visual  - © European CommissionMT@EC - Machine Translation Service by the European Commission

Action 2.8

Towards the full digitisation of EU document exchange

laptops connectedDocument repository services for EU policy support

Action 2.9

Towards better crisis and business continuity management

managment meetingMultisectorial crisis and business continuity services

Action 2.10

Supporting EU-wide cross-border accessibility and interoperability

World communication via internetIntegrating EU eProcurement infrastructure

Action 2.11

Bringing cross-border interoperability to healthcare

A laptop computer and a stethoscope together, meant to convey the concept of the universal electronic medical record.eHealth European Interoperability Framework

Action 2.12


Illustration showing an arm winding its way through the cogs of a machine with the hand holding up a briefcase  - ©FotoliaAction 2.17

Cluster 'Assessment of the ICT implications of new EU legislation'

Contributing to efficient implementation of EU law

computer technology elements and laptop - earth globes and binary data leaksAssessment of ICT implications of EU legislation

Action 3.1

Cluster 'Accompanying measures'

Communication for increased programme effectiveness

at seminarCommunication activities

Action 4.1.1

Assessing progress being made towards interoperability

Dice with three visible faces reading Good, Best and Better - © Thinkstock -  TimArbaevInteroperability Maturity Model

Action 4.1.2

Bringing together the eGovernment platforms

Two hands connecting puzzle pieces © thinkstock - alphaspiritIntegrated Collaborative platform – Joinup

Action 4.2.1

ISA collaborative platform: a hub for community building activities

peopleCommunity building and effective use of the collaborative platforms

Action 4.2.2

Towards a closer alignment of interoperability frameworks across Europe

e-governmentNational Interoperability Framework Observatory – NIFO

Action 4.2.3

European Federated Interoperability Repository

e-government Reusable generic tools

Action 4.2.4

Sharing and reuse strategy

people Common frameworks

Action 4.2.5

Evaluating progress in implementing the ISA Programme

Close-up of typing male handsMonitoring and Evaluation

Action 5.1

Users Insights
    • "One should focus on the processes, one should ensure that you optimise the services you provide. The semantics and technical details will follow."

      Adam Arndt
      Special Adviser, Danish National IT and Telecom Agency
    • "The initiatives that attract the attention of citizens come at local and regional level. That's where the challenge is: to have a framework where these services can be developed at a local level but then be exploited at a national and Union level."

      Declan Deasy
      Director, DG Informatics, European Commission
    • "The EU Commission is doing a great job…but its not yet enough: it really depends on the individuals and on the willingness of the people to make their information available and to communicate with each other."

      Stefan Decker
      Director of the Digital Enterprise Research Institute, Ireland
    • "We would like to foster more collaboration between the Member States. We know that it exists, however we think that electronic cooperation between the Member States can bring additional value both to the Member State administrations and to the citizens and businesses."

      Polina Mosheva
      ISA Programme Manager, DG Informatics, European Commission
    • "The key challenges in Europe are just like in the United States. It’s changing the cultural mindset, it’s making it happen, it’s getting people out of their silos, out of their silos."

      Dr Brad Niemann
      Director and Senior Data Scientist at Semantic Community USA
    • "If we really want to promote semantic interoperability, we should not only concentrate on promoting technologies. But we should also try to promote what is at the core of semantic interoperability, which is basically common agreements."

      Vasilios Peristeras
      ISA Programme Manager, DG Informatics, European Commission
    • "Practically in local government, unlike central government, everybody’s got their day jobs, there are very few specialists, so you really have to make a business case for people to get involved. You have to show them something works, you have to provide the tools for them."

      Mike Thacker
      Technical Director at Porism Limited, UK
    • "Interestingly, we find where we provide web-based tools and web-based standards such as standard vocabularies, standard algorithms, it’s actually the smaller municipalities that make most use of those because they don’t have their own internal infrastructure."

      Mike Thacker
      Technical Director at Porism Limited, UK