• provide reliable, cost-effective and secure IT infrastructure and services
  • deliver information systems and rationalise business processes
  • create new ways for staff to work and collaborate
  • align IT investments with business priorities, balancing risk with business value for the Commission
  • promote and facilitate interoperability, so that European public administrations can work together seamlessly across national boundaries

Plans and reports

Management plan with detailed objectives, activities and resources

Activity report showing achievements, initiatives and resources used during the year

Strategic plan explaining the department's strategy and objectives for the period 2016-2020

Digital workplace strategy, outlining the department's principles and objectives towards a modern workplace for the staff of the Commission  

IT governance, which provides the framework for managing, controling, and monitoring  the Commission's information technology services.