Dear Madam, dear Sir, 

You are receiving this message as the 2024/2025 new school year concerns you or a child in your charge. In some cases, the extension of the orphan pension is also related to this exercise.

To assess the possibility of updating your rights, we kindly ask you to provide us with the information regarding registration for the 2024/2025 school year before 15 November 2024. 

Your EU Login access grants you the possibility to connect to SYSPER Post Activity, an application that offers a range of services such as modifying your address and/or your family composition, accessing your certificates, pension slips, and historical data. 

Provisions on the protection of personal data oblige us to refrain from exchanging any information containing personal data via unsecured channels such as e-mail. Therefore, we invite you to submit your school declaration from the SYSPER Post Activity application.

If you experience access problems with your EU Login, you can contact us at PMO-IT-APPLICATIONS@ec.europa.eu and we will be glad to assist you.

If you have any questions about your family allowances, please do not hesitate to contact the Family Allowances Team in the Pensions Unit by phone: +32 2 29 11111 (Monday to Friday from 9.30 a.m. to 12.30 p.m.). Please note that, during the summer period, PMO phone lines will be open from 10.00 a.m. to 12.00 p.m. only.

If you have already submitted your declaration in SYSPER Post Activity, please disregard this message.