Dear Madam, Dear Sir, 

Our Pensions phone line +32 2 297 88 00 is returning to its standard opening hours after the reduced schedules in July and August. 

From 1 September, PMO Pensions team will be available to assist you and answer any questions you may have on Monday, Wednesday and Friday from 9.30 to 12.30. The telephone line for declaring death + 32 2 295 20 17 remains available from Monday to Friday from 9.30 to 17.00. 

Please also note that PMO JSIS phone services will also resume their normal working hours on 1 September.
JSIS colleagues will be answering your calls every working day from 9.30 to 12.30 on the following numbers: 

JSIS CONTACT 

Brussels +32 2 29 97777 

Ispra +39 0332 78 57 57 

Luxembourg +352 4301 36100 

DIRECT BILLING 

Brussels +32 2 29 59856 

Ispra + 39 0332 78 99 66 

Luxembourg +352 4301 36103 

HEALTH SCREENING 

Brussels – Ispra – Luxembourg +32 2 29 53866 

Access & EU LOGIN 

Brussels - Ispra-Luxembourg +32 2 29 76888 

With best wishes, 

Catherine HELDMAIER-REGNIER 

Head of Unit 

PMO.2 – Pensions