We carried out a survey of financial institutions to understand how they use RegTech solutions to comply with their legal and regulatory obligations, including in relation to AML/CFT. We are now looking to understand in more detail the obstacles that prevent the development, implementation and roll-out of effective and cost-efficient RegTech solutions. Findings from this study will inform our work on RegTech. They will also help us take forward our work on guidelines on remote customer identification, which the European Commission asked us to prepare in the context of its Digital Finance Strategy.