Along with the ability to ask for help from community managers in the language forums, participants can also consult:

• an OLS assistance page,
• a tutorial with information about OLS, creating an EU login and accessing the platform, or
• this step-by-step guide. 

A helpful feature of the search box (which asks “What would you like to learn today?”) is a drop-down menu that appears when a user types in a language. They can then quickly navigate to the placement test, language courses and forum for that language.

For any other questions related to the programme, please contact us via the dedicated Teams channel for national agencies.