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Last status on NE-CMS platform: incident management

There was an incident on the body field that impacted many subsites on the platform. No content was lost, but the body of some pages was not visible any more. All websites have recovered from it now and information has been restored.

date:  21/09/2016

 

Dear NE-CMS platform users,

There was an incident on the body field that impacted many subsites on the platform. No content was lost, but the body of some pages was not visible any more. All websites have recovered from it now and information has been restored.

The management wants to take the following measures in order to avoid such issues:

  • The release procedure has been modified.
  • Custom tests will be run for sites that request it. For the moment 3 sites have enrolled in this program, but we expect more to follow. Please, contact DIGIT FPFIS SUPPORT to request tests for your subsite. You need to have a test suite ready to run.
  • The development team has started a code consolidation strategy to reduce inconsistencies in platform usage.

As a first step to the code consolidation strategy, the NE-CMS platform team wants to move all sites to Entity translation. If your site uses "Content translation", you will be contacted soon for an evaluation of the move to "Entity translation".

Best regards,
The NE-CMS Platform Team.