Digital Single Market
Digital Economy & Society

Who we are

Organisation chart of the Directorate General for Communications Networks, Content and Technology of the European Commission as from 1 March 2016


Senior Management


Roberto VIOLA: 0032-2-29 60240
Olivier Bringer: 0032-2-29 92067
Peter Stuckmann: 0032-2-29 21097

Deputy Director-General in charge of Directorates A, C, E and H


Khalil ROUHANA: 0032-2-29 68057
Enric Mitjana: 0032-2-29 81149

Personal Assistant to Khalil Rouhana:
Isabelle Laridon: 0032-2-29 85 686


Deputy Director-General in charge of Directorates B, D, F, G and I

Claire BURY: 0032-2-29 60499
Patricia Lamotte: 0032-2-29 98892

Personal Assistant to Claire Bury:
Sheena Gooroochurn: 0032-2-29 52245

Graphic organisation chart

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Digital Industry (Directorate A)

Director: Khalil Rouhana (acting) Tel: +32-2-29 68057


The directorate's objective is to strengthen the competiveness and to ensure that any industry in any sector in Europe can make the best use of digital innovations to compete on a global scale, grow and create jobs. The directorate is responsible for the coordination of the digitisation of industry strategy following the adoption of the DSM technology package in April 2016 including links with national initiatives such as Industrie 4.0 (DE), industrie du future (FR), smart industry (NL), etc.

To achieve its objectives the directorate supports RD&I in key digital industrial technologies including micro and nano-electronics, microsystems, photonics, robotics and AI, embedded software and cyber-physical systems as well as digital technologies for manufacturing spanning from simulation and design to process optimisation and Product life cycle management. The directorate is responsible for the Public Private Partnerships in these fields including the Joint Technology Initiative ECSEL.

Dir A follows also the legal issues regarding digitisation of industry and of relevant digital industries such as liability and safety of autonomous systems as well as related societal implications notably on, transformation of work in industry and cooperates with Directorate F on digital skills.

It also follows all the framework conditions for digital and digitised industry development including access to finance and SMEs growth. It ensures the efficient articulation of EU digitisation strategy with regional development policies including the efficient use of Structural and Investment Funds in combination with H2020 and EIB/EIF support to innovation and industrial development.

The directorate will be Chef de File for the Key Enabling Technologies part of ICT in the LEIT pillar of H2020.

Robotics and Artificial Intelligence (Unit A.1)

Head of Unit: Juha Heikkilä Tel: +352-4301 35325

The Unit's mission is the development of a competitive industry in robotics and Artificial Intelligence in Europe including industrial and service robots as well as the growing field of autonomous systems spanning from drones and driverless vehicles to cognitive vision and computing. The Unit supports also the wide uptake and best use of robotics and Artificial Intelligence in all industrial and societal fields.

The Unit is responsible for the Commission's participation in the contractual PPP on Robotics and for development and the implementation of the relevant strategic industrial agenda. It manages the RD&I projects in the field in H2020 and ensures proper links with relevant national and regional activities. It also follows the Ethical and Legal issues related to robots and autonomous systems such as liability and safety as well as the aspects related to the impact of automation and robotics on jobs and work environment.

Technologies and Systems for Digitising Industry (Unit A.2)

Head of Unit: Max Lemke Tel: +32-2-29 91575

A2's mission is to ensure that all industrial sectors in Europe can benefit from digital innovations with higher value digitised products, more resource efficient production processes and new business models in response to evolving demand.

The Unit manages the RD&I projects of H2020 in the areas of embedded computing and cyber-physical systems and factories of the Future.

It will ensure the coordination of the implementation of the digitisation of industry strategy and notably the governance structure, the set-up of Digital Innovation Hubs and the development of digital industrial platforms. It follows the embedded systems activity within the ECSEL Joint technology Initiative and is co-responsible for the Commission's participation in the Factories of the Future PPP.

Competitive Electronics Industry (Unit A.3)

Head of Unit: Colette Maloney (acting) Tel: +32-2-29 69082

A3's mission is the doubling the value of production of semiconductor components in Europe and strengthening the competitiveness of the electronics value chain, from equipment and material up to microsystems and smart objects and devices.

The Unit is responsible for the implementation of the European electronics industrial strategy and ensures the development of the best framework for attracting investments in production of electronics in Europe. This includes the use of IPCEI (Airbus of Chips) and the further cooperation between Europe's RTOs and regional clusters in the field.

The Unit is the Commission's Chef de File for the ECSEL Joint Undertaking and manages RD&I projects of H2020 in advanced nano-electronics and thin and Organic electronics including intelligent textile, wearables and shape-able electronics as well their integration into smart-objects and devices.

Photonics (Unit A.4)

Head of Unit: Philippe Vannson Tel: +32-2-29 56921

The Unit's mission is to reinforce Europe's industrial and technology leadership in "photonics" from light sources like laser-based technology to light-based information processing.including bio-photonics, organic photonics and photonic integrated components; It is also to maximise the impact of photonics on business growth and on addressing societal challenges in application fields ranging from health and telecommunications to laser based manufacturing and 3D printing.

The Unit is responsible for the Commission's participation in the PPP on photonics and for the development and implementation of the relevant industrial strategic agenda. It manages the R & D & I projects in the field in H2020 and ensures proper links with relevant national and regional activities and with potential investors in the field.

Administration and Finance (Unit A.5)

Head of Unit: Ales Fiala Tel: +32-2-29 64787

To ensure the coordination and implementation of all financial and contractual matters concerning research projects administered by the Directorates A, C, D and F in accordance with the principles of legality, regularity, efficient and sound financial management.

To coordinate and contribute to the preparation, implementation and follow up of the EU Framework Programmes and to the policy and strategy development in the area managed by the Directorates A, B, C, D and F in collaboration with the Directors, the units and the other Directorates where relevant.

The unit will support FET Open (C3) with respect to the financial and contractual aspects of the cooperation with REA.

Electronic Communications Networks and Services (Directorate B)

Director: Anthony Whelan Tel: +32-2-29 50941


Designing and monitoring a legally predictable (regulatory) environment for electronic communications in the EU. As the basis for the Digital Single Market, this environment should foster a pro-competitive single market for the roll-out of high-speed internet networks and the delivery of electronic communications services. This will be an essential contribution to boost innovation, growth and jobs in Europe.

Electronic Communications Policy (Unit B.1)

Head of Unit: Vesa Terävä Tel: +32-2-29 92381

Unit B1 develops policy and legislation on the basis of sound sectorial economic analysis, with a particular focus on the REFIT evaluation and reform of the Regulatory Framework for electronic communications networks and services (Framework, Authorisation, Access and Universal Service Directives). The unit's policy work shall promote widespread availability and take-up of very high-capacity networks and high-performance communications services in the internal market, through consistent and proportionate regulatory conditions, enhanced competition and focused obligations and incentives, in the interest of all end-users.

Implementation of the Regulatory Framework (Unit B.2)

Head of Unit: Wolf-Dietrich Grussmann Tel: +32-2-29 58559

Unit B2 leads and coordinates the monitoring and application of legislation in the field of electronic communications, in cooperation with B3 as regards market-based regulation, and with support from units B4 and B5 as regards individual Member States. In addition to its general responsibility for implementation of the Regulatory Framework and related acquis and the promotion of best practices, unit B2 is responsible in particular for relations with BEREC and for ensuring the independence of regulators, for the completion of the abolition of retail roaming surcharges in the EU.

Unit B2 directly monitors implementation in Member States and contributes to the DSM implementation report in coordination with Directorate F.

Markets (Unit B.3)

Head of Unit: Reinald Krüger Tel: +32-2-29 61555

Unit B3 develops and implements consistent market-based regulatory guidance to be applied by national regulatory authorities (NRAs) and assesses individual notifications from those authorities. The unit focuses notably on relevant markets susceptible to ex ante regulation, on competition and on appropriate regulatory intervention, in particular in the context of roll-out of very high-capacity networks.

Radio Spectrum Policy (Unit B.4)

Head of Unit: Andreas Geiss Tel: +32-2-29 59466

Unit B4 develops policies to ensure that Member States efficiently manage and use harmonised spectrum relevant to innovation and the internal market, in priority fields for Union policy such as e-communication and broadband internet, satellite communications and earth monitoring, intelligent transport and machine to machine communications and other sectors to the extent relevant for the internal market. Unit B4 leads technical harmonisation work in the field of spectrum under the Radio Spectrum Decision, and monitors effective assignment of spectrum. Unit B4 coordinates relations with the International Telecommunications Union (ITU) and is involved across the DG in framing other aspects of CONNECT policy, research and regulation.

As part of the implementation network led by unit B2, unit B4 directly monitors implementation in Member States and contributes to the DSM implementation report in coordination with Directorate F.

Investment in High-Capacity Networks (Unit B.5)

Head of Unit (acting): Hervé Dupuy Tel: +32-2-29 95258

Unit B5 develops and implements a consistent EU Broadband policy and stakeholder relationships to support the cost-effective deployment and take-up of very high-capacity broadband networks required for the Digital Single Market. In close cooperation with policy and regulatory units, unit B5 leads for the deployment of broadband networks on the current and future use of EU-level financial resources, such as the Connecting Europe Facility (CEF), the European Fund for Strategic Investment (EFSI) and the Structural and Cohesion Funds, in particular by developing EU-supported financial instruments. In addition to its own role on broadband-focused instruments or investment platforms, unit B5 supports unit D1 in acting as interface with international and European financial institutions, and other private and public stakeholders at EU, national and regional level to promote investment through financial instruments, in close collaboration with line directorates.

The unit supports unit F4 as concerns competition cases on Electronic Communication Services. As part of the implementation network led by unit B2, unit B5 directly monitors implementation in Member States and contributes to the DSM implementation report in coordination with Directorate F.

Digital Excellence and Science Infrastructure (Directorate C)

Director: Thomas Skordas Tel: +32-2-29 68908


To ensure leadership in future ICT Technologies and Infrastructures and to help transform the way research is conceived, practiced, disseminated and used.

To be CONNECT lead for Horizon 2020/Excellence.

eInfrastructure and Science Cloud (Unit C.1)

Head of Unit: Augusto Burgueño Arjona Tel: +32-2-29 92471

To establish an e-infrastructure for scientific data which supports seamless access, use, re-use of data and trust of data sources, where the physical and technical infrastructure is invisible for the researcher. To open up science and its results, for everyone to benefit from, using digital technologies. To coordinate the European Cloud initiative with focus on the infrastructure part of the Open Science Cloud and in particular governance (including a legal structure) and funding models. To lead and implement eResearch Infrastructures Programme (except PRACE) including GÉANT, OpenAire and RDA activities.

The unit will ensure the coordination of the eResearch Infrastructure Work Programme and the secretariat of the Research Infrastructures Programme Committee, in cooperation with RTD.

The unit would have a "Data Policy for Science" sector that would include Open Access policy and the support of OpenAire and RDA.

High Performance Computing and Quantum Technology (Unit C.2)

Head of Unit: Gustav Kalbe Tel: +352-4301 32866

To support research into exascale computing technologies and HPC in general as part of the implementation of the European Cloud initiative. It includes the implementation of the HPC strategy in H2020 in particular through FET and ICT LEIT programmes as well as eRI including HPC centres of Excellence and the widening to industry and SMEs;

To support the post-Moore strategy on quantum technologies and to set up the QT Flagship as part of the European Strategy on Quantum Technologies in cooperation with C4;

The unit will be the interface to:
- the European Technology Platform for HPC (ET4HPC)
- PRACE as part of the eResearch Infrastructure programme
- unit A3 for the development of low power components for HPC systems.

This unit would have an "Exascale" sector that would include PRACE and funding and procurement arrangements for exascale systems (from demonstrators to prototypes to operational systems) in coordination with C1.

Future and Emerging Technologies (FET) (Unit C.3)

Head of Unit: Viorel Peca +32-2-29 57843

To lead the exploration of future technologies that matter for our future by identifying and seizing opportunities of long-term benefit for citizens, the economy and society and by ensuring that Europe is best positioned to capitalise on related emerging industrial opportunities.

To actively shape the FET policy on FET-Open, and FET proactive in full coordination with the flagship policy in C4 and with the HPC and Quantum strategy in C2. The unit will contribute to the innovation policy including in the context of the European Innovation Council (EIC) and through links to arts and humanities, based on the needs identified and on wide consultation with all relevant stakeholders. The unit will be the interface to REA implementing FET Open.

The unit will ensure the coordination of the FET Work Programme and contribute to the work of the secretariat of the FET Programme Committee, in cooperation with RTD and CNECT.D1 (new D1).

Flagships (Unit C.4)

Head of Unit: Aymard De Touzalin Skordas (acting) Tel: +32-2-29 68540

To manage a portfolio of pilot research initiatives ("flagships") delivering major breakthroughs in science and technology, as a novel approach for Europe to address grand scientific challenges and boost innovation.

To prepare the ground for future Flagships in full cooperation with unit C3 and to act as reference point for the implementation models of flagships including for the Quantum flagship in cooperation with C2.

Fostering Novel Ideas: FET-Open (Mirror-Unit REA.A.5)

Head of Unit: Timo Hallantie Tel: +32-2-29 68167

Manages the FET-Open actions under the Future and Emerging Technologies part of the H2020 Programme. It builds up a portfolio of projects to explore new technological possibilities. Early detection of promising new areas, developments and trends, along with attracting new bold-vision and high-potential research and innovation players is key.

Is in charge of proposal evaluation, grant agreement preparation, and scientific, legal and financial follow-up of related projects.

Policy Strategy and Outreach (Directorate D)

Director: Linda Corugedo Steneberg Tel: +32-2-29 96383


The Policy Strategy and Outreach Directorate is responsible for the consistent implementation of the Commission Work Programme and the legislation under the responsibility of DG CONNECT in line with better regulation principles.

It ensures coherence between the DSM strategy and the available EU financial instruments, notably the ICT part of H2020 and the Connecting Europe Facility (CEF), but also the European structural and investment funds (EFSI) and the European Fund for Strategic Investments (EFSI).

It is the outward-facing element of the DG, responsible for involving stakeholders in delivering policy and research outcomes, engaging with member states' authorities and the other institutions, the media and other interested stakeholders, and for communicating within and outside the EU and managing internal communication with in the DG.

Research Strategy and Programme Coordination (Unit D.1)

Head of Unit: Morten Fjalland Tel: +32-2-29 50021

The unit is responsible for the overall management and coordination of ICT RD&I work programmes in H2020 and Connecting Europe Facility (CEF). It ensures the strategic follow-up of the longer-term initiatives of the third pillar of DSM. In particular, the unit coordinates the preparation of the work programmes and cooperation with other research DGs on H2020, manages and coordinates ICT Committees, NCPs, and advisory groups, notably the Connect Advisory Forum (CAF). As regards CEF, the unit prepares the annual work programmes in close cooperation with the "owners" of Digital Service Infrastructures (DSI), managing contacts with Member States through the CEF Committee, and monitoring progress.

The unit is responsible for the DG's finance strategy including input to MFF and overall coordination of the use of various financial instruments including EFSI, structural funds, in combination with other finance sources for projects in the scope of DG CONNECT in close cooperation with Directorate B. The unit is acting as interface with international and European financial institutions, and other private and public stakeholders at EU, national and regional level to promote investment through financial instruments, in close collaboration with line directorates.

Policy Implementation and Planning (Unit D.2)

Head of Unit: Lorena Boix Alonso Tel: +32-2-29 90009

D2 is the DG's interface with the other EU Institutions and the guardian of the planning and procedures including infringement cases and comitology, which ensure respect for the Better Regulation principles and good legislative and political initiatives. It monitors the progress of DSM policy and research initiatives, steering the processes in line with the Commission Work Programme.

Policy Outreach and International Affairs (Unit D.3)

Head of Unit: David Ringrose Tel: +32-2-29 93913

Unit D3 strives for a more inclusive approach to our relations with external stakeholders inside and outside the EU.

The unit works on a bilateral level with countries and regions outside the Union, and through multilateral fora to garner support for the EU's objectives.

Communication (Unit D.4)

Head of Unit: Anna Katrami (acting) Tel: +32-2-29 91870

Unit D4 defines and helps the DG to carry out an integrated, digital-first communication strategy, shaping views on complex issues within the DG, sharing the knowledge within the DG and using the full panoply of tools to present them to external audiences in an open manner that encourages engagement.

Future Networks (Directorate E)

Director: Pearse O'Donohue (acting) Tel: +32-2-29 91280


The Directorate is responsible for strategic advancement of the policy, technological research and standardisation on all-encompassing Future Internet dimension, ensuring an innovative intertwining of all these aspects so that Europe can lead in the design, piloting and roll-out of the Internet of tomorrow. Its strategic agenda focuses on components that are crucial for the digital economy, including 5G global policy advancement, research, innovation and deployment of future mobile systems, strategic use of spectrum, implementation of cloud policies, support to software strategy and implementation of a common European IoT agenda, while addressing a long term perspective for the Internet. It promotes large-scale, experimentally-driven research, validation and piloting of future Internet systems, services and architectures. It implements an innovative industrial strategy exploring the benefits of Internet to all sectors of economy and society in line with the priorities on digitisation of the European economy. The Directorate acts as a centre of competence for DSM-related issues on Cloud policies, Free-Flow of Data and IoT liability with stakes on open service platforms. The Directorate acts from a global perspective, exploiting multilateral cooperation and reinforcing Internet governance.

Future Connectivity Systems (Unit E.1)

Head of Unit: Bernard Barani (acting) Tel: +32-2-29 69616

The Unit is a centre of competence for future networks (convergence of mobile, fixed and satellite), connectivity systems and the innovative use of spectrum, responsible for the policy and strategic developments in 5G that ensure European leadership.

The Unit builds on the European 5G vision to implement the 5G PPP and steer the work of Advisory Boards, leads on standardization of 5G, safeguards and promotes global cooperation, ensures experimental validation, fosters the creation of innovation ecosystems in support of verticals and ensures a permanent dialogue with industry towards successful and sustainable market deployment.

The Unit in cooperation with Unit B4 develops options for the long term spectrum policy namely in the context of WRC2019.

Cloud and Software (Unit E.2)

Head of Unit: Pearse O'Donohue Tel: +32-2-29 91280

The Unit is a centre of competence for Cloud and Software, responsible for the development and implementation of the DSM policy on Cloud and Free Flow of Data (FFD) and of European software strategy.

The Unit leads on the implementation of DSM Cloud policies, including cloud certification, contracts, codes of conduct and switching of cloud services providers and promotes industry-driven public/private collaboration aiming at consolidating European research, innovation and procurement, while promoting environmentally friendly cloud-based technologies. The Unit supports standardisation, regulation and self-regulation with the objective of promoting the wide take-up of cloud services by enhancing trust and confidence, notably through interoperability, data-portability, data protection and security.

The Unit leads on the DSM actions on Free Flow of Data, including completion and follow-up on required legislative initiatives and coordination of action on the emerging issues.

The Unit promotes a European software strategy, focused in particular on Open Source Software.

Next-Generation Internet (Unit E.3)

Head of Unit: Jesús Villasante Tel: +32-2-29 63521

The Unit is the centre of competence for Next Generation Internet focussing on novel technological breakthroughs, new architectural solutions and advanced service concepts. It also ensures the EU vision and voice on Internet Governance in fora such as IGF, ICANN, G8, ITU and WSIS.

The Unit will put in place a flagship initiative providing Europe with essential strategic elements to build the Internet of tomorrow, exploiting novel technological breakthroughs, new architectural solutions, innovative forms of data searching like predictive or autonomous search, new forms of service discovery and composition, authentication, mapping, blockchains, geo reference data sets, personal data spaces, contextual data crawlers, semantics and advanced service primitives.

The Unit implements research and uptake in areas such as collective intelligence, social innovation, distributed architectures for decentralised data governance, and engaging citizens by creating collective awareness.

The Unit is responsible for the further evolution, take up and exploitation of open service platforms such as FIWARE, focussing on standardization of core components, and innovation ecosystems based on open source.

The Unit will promote the FIRE concept of large-scale, experimentally-driven research. The unit ensures Internet Governance, IETF participation and the management of the .eu domain.

Internet of Things (Unit E.4)

Head of Unit: Mechthild Rohen Tel: +32-2-29 63674

The Unit is the centre of competence for Internet of Things (IoT), responsible for the policy, research, standardisation, adoption and take up of IoT and new business models stemming from the IoT, ensuring the competitiveness of the European industry.

The Unit advances strategic and policy issues around numbering and addressing, promotes and implements soft law and/or legislative initiatives relevant to IoT in the context of the DSM, including IoT liabilities, a Trusted IoT label, IoT platforms, IoT standardisation. It fosters the development of IoT innovation ecosystems and promotes global cooperation.

The unit is responsible for the industrial strategy on IoT, steering, exploiting and reinforcing the Alliance for IoT Innovation (AIOTI), and chairs the Steering Group of DG Connect and other DGs to ensure the implementation of an effective strategy.

The Unit coordinates research activities in the area. It manages a set of relevant projects from the first Call on IoT and all the Large Scale projects of the IoT Focus area, leads the standardisation processes associated to IoT and ensures the promotion of a holistic perspective covering multiple verticals, such as automotive, healthcare, smart cities, smart agriculture, etc.

Digital Single Market (Directorate F)

Director: Gerard de Graaf Tel: +32-2-29 68466

Directorate F is responsible for defining and implementing the overall strategy for the digital economy and society. It will develop, coordinate and steer the Digital Single Market (DSM) strategy and monitor its effective implementation in the context of the European semester based on socioeconomic data on the digital society and economy. It has direct responsibility for e-commerce, geoblocking and platforms. It will also develop and implement the innovation strategy in particular geared towards web-tech and start-up companies and the development of digital skills.

Digital Policy Development and Coordination (Unit F.1)

Head of Unit: Martin Bailey Tel: +32-2-29 69176

The unit is responsible for the overall strategy and policy development in relation to the digital economy, notably the completion of the Digital Single Market, analysing global market and technology developments. The unit also coordinates DG CNECT's position with regard to DSM policy development in other parts of the DG and of the Commission (e.g. consumer policy, taxation, energy, financial services). With focus on policy development it is coordinating contacts with Member States (e.g. through the DSM Strategic Group), with the European Parliament and stakeholders (e.g. through the Digital Assembly organised in cooperation with Presidencies and Going Local), and is responsible for preparation and coordination of briefings and speeches relating to DSM.

E-commerce and Platforms (Unit F.2)

Head of Unit: Werner Stengg Tel: +32-2-29 69159

The unit is responsible for the legislative and other activities relating to e-commerce, including geoblocking, and platforms. This covers problem analysis, policy development, preparing and drafting of initiatives, including legal proposals, to monitoring the implementation of the legal framework. In carrying out these tasks, the unit shall work closely with colleagues within the DG, notably those working on electronic communications, audiovisual policy and copyright, and privacy and security, as well as colleagues in other parts of the Commission, notably on free movement of services, taxation and consumer protection.

Start-ups and Innovation (Unit F.3)

Head of Unit: Pēteris Zilgalvis Tel: +32-2-29 50935

The unit is responsible for the development and implementation of the Startup Europe Initiative, and key innovation-related instruments, such as promoting access to finance, boosting entrepreneurship, promoting pre-commercial/innovation procurement, innovation radar). The unit is also responsible for the coordination of DG CNECT's standardisation policy, cooperation with DG GROW in the context of the Multistakeholder Platform (as part of the Standardisation Regulation) and relations with the European Technology Standards Institute (ETSI) and other relevant standardisation organisations. On startups, it will liaise closely with relevant organisations such as the Startup Leaders group and the European Digital Forum to devise policies, promote benchmarking and facilitate the sharing of best practices. On innovation and access to finance, the unit coordinates the Open and Disruptive Innovation part of the H2020 SME instrument, the Business Angel pilot with the EIB/EIF, the activities preparing the roll-out of a Fund-of-Funds for small businesses, and policies regarding crowd-funding.

Digital Economy and Skills (Unit F.4)

Head of Unit: Lucilla Sioli Tel: +32-2-29 51262

The unit is responsible for tracking progress and evaluation of the implementation of reforms to boost competitiveness, economic growth and social development One of the main tasks includes the development of an annual DSM implementation report setting out progress made by Member States in parallel to the European Semester in cooperation with different DSM country teams. For this purpose the unit is collecting and analysing socio-economic data leading to the annual publication of the Digital Economy and Society Index (DESI).

The unit coordinates DG CONNECT cooperation with DG COMP in regard to state aid schemes as well as merger and antitrust cases in the digital sector.

The unit assesses and defines policies in close cooperation with DG EMPL and DG EAC on the impact of digital developments on work, on labour markets and on societies at large. More specifically, it analyses digital skills mismatches for the labour force and for effective participation in society, and formulates policy proposals to anticipate developments and address mismatches, notably through targeted skills development. Within the DG, it is responsible for the Grand Coalition for digital jobs and for the network of national coalitions, including exchanging of best practices and promoting concrete actions. It identifies and promotes the use of digital technologies to address employment and education challenges. Its policy design shall contribute to the modernisation of education and to the skills policies of the Commission. The unit is also responsible for developing policy on social inclusion in digital, including gender inequalities and challenges for the disabled.

Data (Directorate G)

Director: Javier Hernández-Ros (acting) Tel: +352-4301 34533


The mission of Directorate G is threefold: to set up framework conditions for a thriving European data economy, to exploit the potential of the European cultural heritage and creative industries; to contribute to removing digital barriers that lead to social and economic disparities, such as language, accessibility and education.

Data Policy and Innovation (Unit G.1)

Head of Unit: Yvo Volman Tel: +352-4301 42121

The unit supports the data economy in the Digital Single Market. This will be achieved through policy initiatives addressing new and emerging issues (such as data ownership and brokerage). The unit advances the Commission open data policy by ensuring the correct implementation of the Public Sector Information (PSI) Directive and supporting the use and re-use of public data for example through the Pan-European Open Data Portal.

Furthermore the mission of the unit is to unlock the potential of data as a driver for prosperity and societal well-being. The unit promotes the emergence of an ecosystem comprising all the players of the data value chain. It steers together with industry the strategic research and innovation agenda. The unit addresses some key framework conditions of the data economy, such as the lack of skilled data professionals, access to enabling infrastructure and access to large data sets at competitive prices, and through funding research and innovation in data technologies and applications inter alia by driving the big data PPP.

Data Applications and Creativity (Unit G.2)

Head of Unit: Javier Hernández-Ros Tel: +352-4301 34533

The unit supports creative industries and promotes creativity as an essential asset for society through research and innovation. The unit encourages the digitisation of cultural heritage and its access and reuse through new technologies and the further development of Europeana as the European cultural portal. The unit is responsible for the follow-up of the Commission's Recommendations on digitisation and digital preservation of cultural heritage.

Learning, Multilingualism, and Accessibility (Unit G.3)

Head of Unit: Marco Marsella Tel +352-4301 32750

The mission of the unit is to make the Digital Single Market more accessible, secure and inclusive. To this end, the unit supports policy, research, innovation and deployment of learning technologies and key enabling digital language technologies and services to allow all European consumers and businesses to fully benefit from the Digital Single Market. The unit is responsible for the Web Accessibility Directive, which makes public sector websites accessible by people with impairments The unit also promotes a better Internet for children by protecting and empowering children online, and improving the quality of content available to them.

Administration and Finance (Unit G.4)

Head of Unit: June Lowery-Kingston Tel: +352-4301 42706

To ensure the coordination and implementation of all financial and contractual matters concerning research projects administered by the Directorate, in accordance with the principles of legality, regularity, efficient and sound financial management.

To support human resources management, document management, logistics and infrastructure provision for the site of Luxembourg, in liaison with units in the Resources and Support Directorate.

To coordinate and contribute to the preparation, implementation and follow up of the EU Framework Programmes and to the policy and strategy development in the area managed by the Directorate in collaboration with the Director, the units and the other Directorates where relevant.

Digital Society, Trust and Cybersecurity (Directorate H)

Director: Despina Spanou Tel: +32-2-29 75979


To improve the life of citizens, the opportunities for companies and the quality of public administrations in major areas of society and economy. We provide a strategic approach to the societal dimension of the DSM, focusing on applications that combine digital policy, digital Research and Innovation, and deployment and provide for leadership in cyber security and digital privacy and digital trust policy, legislation and innovation. We pay specific attention to the interplay of EU digital policy and digital technologies with EU policy in application areas such as transport, energy, climate, environment, health, ageing, employment, public sector, security and data protection. We provide for the co-chairing of the health, innovation/inclusion and security societal challenges of Horizon 2020. As many of the societal challenges are global we have a strong international involvement.

Cybersecurity and Digital Privacy (Unit H.1)

Head of Unit: Jakub Boratynski Tel: +32-2-29 69452

To enable a resilient and privacy-protecting Europe’s digital single market through leadership and being the centre of excellence in network and information security and digital privacy policy, providing enabling legislation, co-/self-regulation, cooperation and other soft policy measures including the application and periodic review of the NIS and e-Privacy legislation. We ensure synergies with investment in research and innovation. We deliver the parent-DG responsibility for ENISA and the representation of the DG in the CERT-EU Board and the DG's contribution to responding to cyber incidents. We have to co-lead of the EU Cybersecurity Strategy. International cybersecurity cooperation and negotiation is also in our remit.

To ensure a future of strong digital resilience and privacy protection by leading the Research and Innovation and deployment agenda for network and information security and digital privacy in the societal challenges and LEIT/ICT of Horizon 2020 and in the CEF, and focusing on innovative and next-generation systems and generic cyber security and privacy solutions inter alia by driving the cyber PPP and related industrial measures, and co-chairing the Security Societal Challenge in H2020. We ensure synergies with cyber security and privacy policy.

Smart Mobility and Living (Unit H.2)

Head of Unit: Eddy Hartog Tel: +32-2-29 90084

To improve quality of life, sustainability and economic opportunities through digital support for connected and automated mobility and cities and communities of the future, focusing on applications and systems and an integrated approach to digital policy, Research and Innovation and deployment support. With a view to maximising the contribution of digital policy and digital technologies we coordinate and integrate the DG's contributions in the interface with the relevant sectoral policy DGs on topics such as connected and automated driving, smart energy, and stakeholders partnerships such as the European Innovation Partnership on Smart Cities to jointly realise EU objectives. In particular we focus on a mutually fruitful interplay with the relevant societal challenges and LEIT/ICT in Horizon 2020, and the linkage to related digital areas such as cybersecurity, digital privacy, healthy living, public services.

The unit cooperates with DG Mobility and Transport and DG Energy.

eHealth, Well-being, and Ageing (Unit H.3)

Head of Unit: Miguel González-Sancho Tel: +32-2-29 52918

To improve health and well-being, quality of life and work in general and with specific attention for ageing, and economic opportunities by combining digital policy, Research and Innovation, and deployment support in health, wellbeing and demographic change. The aim is to support innovative digitally-enabled solutions and policies for people to enjoy healthy and independent living, relevant organisations and public sector to deliver high-quality and efficient health and care services including personalised medicine, and market players in Europe to reap business opportunities.

The unit leads in close interplay with other DGs on e-health and 'silver economy and society' strategy. It coordinates the cooperation with stakeholders such as through the European Innovation Partnership and formal presence in the eHealth Network related to the Cross-border Patients Directive, and board membership of the Member States-led AAL Innovation Programme. The unit provides for liaison in these areas with LEIT/ICT, Excellence (including the European Science Cloud) and co-chairing of the Health, Well-being and Demographic Change Societal Challenge of Horizon 2020.

With health and ageing being global challenges the unit supports important international cooperation on the digital dimension.

eGovernment and Trust (Unit H.4)

Head of Unit: Andrea Servida Tel: +32-2-29 58186

To advance the quality and innovation of public administrations and accelerating the large-scale public sector and private sector use of trusted identification and trust services in the digital single market by leadership in the e-Government agenda and in eIDAS; we enable better quality, more efficient and user-centric services across the digital single market. We combine legislation and soft policy, Research and Innovation, and deployment support including the implementation and review of the e-government Action Plan, and the implementation and periodic review of the eIDAS Regulation. We play a leadership role in reaching out and coordinating with other DGs to promote the transformative impact of the e-government and eIDAS agendas in their policy areas and relevant sectors. We also support the co-chairing of the Innovative, Inclusive Societal Challenge of Horizon 2020 and coordinate the e-government related DSIs in the Connecting Europe Facility.

Administration and Finance (Unit H.5)

Head of Unit: Griet Van Caenegem Tel: +32-2-29 61895

To ensure the coordination and implementation of all financial and contractual matters concerning research projects administered by the Directorates E, H and I, in accordance with the principles of legality, regularity, efficient and sound financial management.

To coordinate and contribute to the preparation, implementation and follow up of the EU Framework Programmes and to the policy and strategy development in the area managed by the Directorates E, H and I in collaboration with the Directors, the units and the other Directorates where relevant.

Media Policy (Directorate I)

Director: Giuseppe Abbamonte Tel: +32-2-29 93573


The Directorate supports the development of a competitive European audiovisual and media industry able to reach out to new audiences and thrive in the Digital Single Market. The Directorate ensures that the audiovisual and copyright legislative frameworks are fit for purpose in the digital era and promote the circulation of works across borders and reward innovation.  Through support actions it fosters the creation, distribution and promotion of European works across Europe and beyond. It supports research on new technologies and services resulting from convergence and social media in any device and mobile environments

The Directorate promotes the freedom and pluralism of the media, protection and consumers, minors and cultural and linguistic diversity. It contributes to this goal through its legislative framework and by complementing the activities of the Member States by monitoring the threats to media independence and journalists across the EU. The Directorate promotes Europe's cultural diversity and production of news on European affairs with a European perspective.

Audiovisual and Media Services Policy (Unit I.1)

Head of Unit: Giuseppe Abbamonte (acting) Tel: +32-2-29 93573

The mission of the unit is to ensure a fit-for-purpose Audiovisual and Media policy for the Digital Single Market. The unit is in charge of the implementation and of the current revision of the Audio-visual Media Services directive (AVMSD).

The unit also promotes respect for media pluralism and media freedom and supports specific actions in favour of free journalistic activities, via several actions, including the establishment of a European Centre for Press and Media Freedom.

Copyright (Unit I.2)

Head of Unit: Marco Giorello (acting) Tel: +32-2-29 69563

The unit is in charge of the development and delivery of the Commission policy in the area of copyright and related rights. The unit is currently tasked with the on-going review of the EU copyright rules. The unit is also responsible for the smooth implementation of the Orphan Works and Collective Rights Management Directives. In parallel, the Unit is very involved in an active international agenda in the World Intellectual Property Organisation (WIPO) and the follow up to international treaties, i.e. Beijing and Marrakesh.

Audiovisual Industry and Media Support Programmes (Unit I.3)

Head of Unit: Lucía Recalde Langarica Tel: +32-2-29 91281

The mission of the unit is to support the European audiovisual industry. Through Creative Europe MEDIA, it supports the EU film and audiovisual industries in the development, distribution and promotion of their work as well as the creation of innovative and artistic digital content for video games. The unit is also entrusted with developing a pan-European media environment. To this end, it promotes media coverage of EU content across different sectors, such as television and radio. This is currently done in partnership with the TV broadcaster Euronews, the pan-European radio network Euranet Plus and the European Audiovisual Observatory.

Media Convergence and Social Media (Unit I.4)

Head of Unit: Paolo Cesarini Tel: +32-2-29 51286

The mission of the unit is to support research and innovation addressing the challenges brought by media convergence and social media and to foster technological developments allowing for new types of media services and user experience.

The unit also contributes to the design and implementation of the media programme as regards medium and long-term media technologies complementary to the related R&I programme managed by the unit.

Creative Europe: MEDIA (Mirror-Unit EACEA.B.2)

Head of Unit: Harald Trettenbrein Tel: +32-2-29 84955


Resources and Support (Directorate R)

Director: Gail Kent Tel: +32-2-29 91945


To support DG Connect's people and operations, including those related to research projects in H2020, CEF, FP7 and CIP, as well as to promote and verify compliance with essential procedures.

HR Business Correspondent and Support Services (Unit R.1)

Head of Unit: Ingrid Mariën-Dusak Tel: +32-2-29 92376

To act as a strategic partner of the Management Team in designing a fit-for-purpose organisation to fulfil its political and operational priorities and in gradually increasing the presence of DG Connect services and staff in Luxembourg.

To support all Connect's people in contributing to their full potential to the organisation - including by developing tailored learning initiatives (e.g. Connect University) - and to ensure the best possible match between excellent performance and an adequate work/life balance.

To consolidate Connect's position as a good place to work.

Budget and Finance (Unit R.2)

Head of Unit: Marie-Christine Laffineur Tel: +32-2-29 68515

To ensure the best possible use of budgetary resources allocated to Connect in pursuit of our mission, in compliance with the rules and the ethical values of a public organisation. We manage the finances of the DG, and deal with all budgetary matters, including public procurement, in a spirit of continuous improvement.

Knowledge Management and Support Systems (Unit R.3)

Head of Unit: Franco Accordino Tel: +32-2-29 98272

To provide the information systems, tools and infrastructures enabling DG Connect to fulfil its mission. In doing so, the unit supports and leads by example the adoption of advanced digital technologies to streamline DG Connect business processes, decision making and collaboration, towards an efficient digital administration.

The unit is in charge of Data Analytics, Web technologies, Document Management, and IT Governance.

To provide an efficient management of assets and facilities, logistics and infrastructure provision at DG level.

Compliance and Planning (Unit R.4)

Head of Unit: Katleen Engelbosch Tel: +32-2-29 54693

The Compliance and Planning Unit provides an integrated approach for DG Connect in the areas of legal advice and compliance with legislative and contractual rules and procedures, ethics, staff issues, transparency and access to documents requests, contestation handling and it hosts the DG's Data Protection Coordinator.

The Unit ensures implementation of the anti-fraud and ex-post audit strategies and of an effective internal control system (including risk management, exception reporting). It coordinates management planning and reporting documents, such as the Strategic Plan and the Management Plan, the Annual Activity Report and the Biannual Management Report and it plays a crucial role in providing the Director-General with reasonable assurance for the annual declaration in the AAR.

The Unit furthermore gives legal advice on to agencies and other bodies. It serves as the contact point with the Research family DGs and the Common Support Centre for audit and legal matters, with OLAF for an effective anti-fraud strategy and follow-up of individual fraud cases, with the European Court of Auditors, the Internal Audit Service for DG CONNECT audits, and DG Budget, with the Commission's Legal Service for litigation issues and with the Secretariat General for Ombudsman complaints and other contestation issues.

Programme Operations and Common Services (Unit R.5)

Head of Unit: Ioannis Malekos Tel: +32-2-29 52902

Our mission is to coordinate and monitor the operational implementation of grants and prizes for the ICT themes in the Research and Innovation Framework Programmes (Horizon2020, CEF, FP7, CIP).

The Unit is centralising the role of "call coordinator" for all calls for proposals and contests managed by DG Connect under H2020 and we are responsible for the preparation, launching and monitoring of the calls and evaluations.

The Unit is the centre of excellence for grant management including front-line advice on business processes, legal and financial issues.

The Unit handles audit implementation and related contestations for all Connect projects.

The Unit coordinates the work of the AFU network and ensure harmonized approaches and best practices in grant management.

The Unit ensures cooperation and liaison with the CSC and its governance bodies including business process governance and we are the interface with the Executive Agencies for horizontal aspects.

Expert Contracting and Payments (Mirror-Unit REA.C.4)

Head of Unit: Anya Oram Tel: +32-2-29 97805


Other Entities

Principal Adviser

Florin Lupescu Tel: +32-2-29 68538


Adviser for Legal and Legislative Issues
Žiga Bahovec Tel: +32-2-29 88284
Adviser for cross-cutting Policy/Research Issues
Gérald Santucci Tel: +32-2-29 68963
Adviser for International Relations linked to Future Networks
Per Blixt Tel: +32-2-29 68048
Adviser for Societal Issues
Nicole Dewandre (placed at the disposal of the JRC) Tel: +32-2-29 94925
Adviser for Digital Single Market International Outreach
Tonnie De Koster Tel: +32-2-29 68501
Adviser for Societal Challenges
Ilias Iakovidis Tel: +32-2-29 52329
Adviser for Innovation Systems
Bror Salmelin Tel: +32-2-29 69564
Last updated on 06/03/2017 - 20:28