Digital Single Market
Digital Economy & Society


More and more of us manage our lives online, and we need to know that we are fully protected, and we are getting what we expect: high quality service throughout the EU.

e-services and e-solutions can make our lives easier, more efficient, and less dependant on paper. Having digital skills and knowledge is just as important as reading, writing and arithmetic in today's society, so we are putting emphasis on digital skills and education, leading to greater employment. We need to make our cities smarter, more energy-efficient, cities.

Topics included in this chapter:

  • Public Services - eGovernment uses digital tools and systems to provide better public services to citizens and businesses.
  • Skills & Jobs - encouraging training in digital skills so we can all enjoy the digital society (plus access thousands of ICT job posts that remain unfilled today).
  • ehealth and ageing - digital tools allow better social care, health monitoring and recording.
  • Online trust - improving security to protect us from online problems such as social exclusion, fraud and abuse and enjoy the digital world.
  • Smart living - digital technologies can have us reduce energy use in our homes, improve our transport and reduce congestion in our cities, reduce enviromental impact of what we do.
  • Content & media - we are supporting media policies, promoting open data, ensuring the right regulatory framework for copyright is in place, digitalising Europe's heritage.
  • Emergency and support lines - we felt the need to establish harmonized services that would be available in the whole EU.
  • Cybersecurity and privacy - strengthening network and information security across the EU, boosting online privacy, supporting research in cybersecurity.
Last updated on 25/02/2016 - 10:10